Saudi Telecom Sector Shifts Focus to Customer Experience Amid Vision 2030

Saudi Arabia’s telecom sector is evolving from price and infrastructure competition to a customer experience-driven model. A New Metrics survey reveals STC’s strong market lead, but also highlights service quality, fair pricing, and trust as the key loyalty drivers. Digital adoption is strong, yet branches remain vital, underscoring the need for seamless hybrid experiences.

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Telecommunication Services Expanded to Eight Remote Districts in Helmand Province

Telecommunication services have been extended to eight remote districts in southern Helmand province, following a report by Pajhwok Afghan News. The Ministry of Telecommunication and Information Technology is working to improve communication infrastructure, with plans for 70 new telecom sites and the expansion of 4G internet services in the coming year.

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