Telenor Asia Urges Bangladesh Government to Restore Mobile Internet Services

A modern digital illustration depicting the urgent call to restore mobile internet services in Bangladesh. The image features symbols of mobile connect

Telenor Asia, the parent company of leading mobile operator Grameenphone, has called on the Bangladesh government to immediately and fully restore mobile internet services.

In a statement issued today (4 August), Telenor Asia expressed “deep concern” over the ongoing developments in Bangladesh and the safety of its people.

Major telecom operators, including Grameenphone, Banglalink, and Robi Axiata, reported that the shutdown of 3G and 4G networks—crucial for mobile internet—was ordered by local authorities around 2pm on Sunday. The operators stated they have been in continuous communication with the authorities throughout the shutdown.

While Grameenphone customers can still use the 2G network for basic voice and SMS communication, mobile internet services remain unavailable.

Bangladesh experienced a mobile internet blackout from the night of 17 July to the afternoon of 28 July, and cable broadband services were cut off for five days starting at 9pm on 18 July. During this period, social media services, particularly those on Meta platforms, faced frequent disruptions due to local restrictions.

Currently, cable broadband internet is still operational in the country, but Meta platforms such as Facebook and WhatsApp remain restricted.

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