Mobileum Inc., a global leader in analytics and network solutions, proudly announces its collaboration with Grameenphone, Bangladesh’s largest telecommunications service provider with over 85 million subscribers. Grameenphone has selected Mobileum’s next-generation Revenue Assurance and Fraud Management (RAFM) solution, built on the flagship Active Intelligence Platform (AIP), to transform its risk management framework. This strategic partnership aims to prevent revenue leakage, enhance fraud detection, and deliver a secure and efficient service to customers.
“We are excited to implement this innovative RAFM system. It is designed to provide a better customer experience, protect against fraudulent activity through advanced AI technology, and reinforce our commitment to continuous innovation in our services,” said Yasir Azman, CEO of Grameenphone.
Grameenphone will upgrade its technology, train staff, and collaborate with Mobileum for continuous improvement, adapting to evolving threats and market conditions. The initial focus will be on implementing advanced AI and machine learning tools to enhance existing systems, with comprehensive training provided for Grameenphone’s staff to effectively utilize these technologies.
Mike Salfity, CEO of Mobileum, stated, “We are proud to partner with Grameenphone on this transformative journey. Continuous improvement is a fundamental aspect of this engagement, ensuring Grameenphone remains ahead of potential risks, maintaining secure and efficient operations. By adopting this innovative solution, Grameenphone can protect its customers from potential fraud, secure revenue streams, optimize operations, and comply with regulatory requirements.”
Niranjan Srinivasan, Chief Information Officer at Grameenphone, emphasized, “At Grameenphone, we are committed to continuous innovation and leveraging cutting-edge AI-driven technology to enhance our services. Mobileum’s Active Intelligence Platform aligns perfectly with our vision of an AI-first telco. It will equip us with advanced analytics to identify and prevent revenue leakage, strengthen our fraud detection capabilities, and ultimately ensure we deliver the best possible value to our customers.”
Md. Arif Uddin, Chief Risk Officer at Grameenphone, added, “We are excited to implement this innovative RAFM system. It is designed to provide a better customer experience, protect against fraudulent activity through advanced AI technology, and reinforces our commitment to continuous innovation in our services.”
The Mobileum AIP platform utilizes machine learning algorithms to analyze large and high-frequency data streams in real-time. By deploying this solution, Grameenphone will make significant progress in proactive assurance, enhanced fraud detection, and deeper customer intelligence.
Tanveer M. Haque, Head of Data Analytics at Grameenphone, stated, “We’re deploying Mobileum’s AI-powered solution to elevate customer experience. This next-generation platform will proactively safeguard Grameenphone’s customers from fraud, ensuring a secure network environment. Additionally, it will provide us with deeper insights into usage patterns. This knowledge empowers us to optimize network performance and ultimately deliver the best possible value to our valued customers.”
Raja Hussain, Chief Revenue Officer at Mobileum, remarked, “Grameenphone’s RAFM Transformation Project is a pivotal initiative highlighting Mobileum’s commitment to innovation and leadership in revenue assurance and fraud management. This initiative provides Grameenphone with robust tools to secure revenue, optimize efficiency, and ensure compliance. Advanced technology will enable Grameenphone to proactively identify and mitigate risk, ensuring financial stability in an increasingly complex market.”
To learn more about how Mobileum’s risk management portfolio is helping service providers worldwide maximize revenues and strengthen fraud protection, please visit Mobileum’s website.
About Grameenphone
Grameenphone, part of the Telenor Group, is a leading telecommunications service provider in Bangladesh with 85.3 million subscribers. Since its inception in 1997, Grameenphone has built the largest cellular network in the country, covering over 99 percent of the population. With its brand promise to enable customers to “Go beyond,” Grameenphone seeks to help customers get the full benefit of mobile data and voice services and provide Internet For All. Grameenphone is listed on the Dhaka Stock Exchange. Visit Grameenphone’s website and Facebook page.
About Mobileum Inc.
Mobileum is a leading provider of telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. Over 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs. Headquartered in Silicon Valley, Mobileum has global offices in Australia, Germany, Greece, India, Japan, Portugal, Singapore, UK, and United Arab Emirates. Learn more at Mobileum’s website.
