e& enterprise has introduced its Utility Co-Pilot, a cutting-edge virtual assistant now available on the Microsoft Marketplace. This innovative solution leverages Generative AI (GenAI) and advanced data management to revolutionize utility management, enhancing efficiency, transparency, and customer satisfaction.
The Utility Co-Pilot seamlessly integrates AI with existing infrastructure, unlocking the potential of underutilized data from Smart Grid systems. By harnessing AI and data, the solution streamlines operations, improves reporting, and empowers departments with real-time assistance in managing utilities.
Key features include tools that enhance decision-making across departments, transforming data into actionable reports for informed management. Backed by a team of data scientists, engineers, and domain experts, e& enterprise has utilized Microsoft’s OpenAI and Azure services to create a scalable, trustworthy GenAI solution for diverse business needs.
The system offers real-time updates and collaboration, improving visibility and response time for applications, operations, and maintenance. This enables efficient tracking, monitoring, and process management. With GenAI, the Utility Co-Pilot automates repetitive tasks, integrates systems, and enhances communication, boosting efficiency and productivity.
The Utility Co-Pilot provides AI-driven insights to business users, field personnel, and operations specialists, enabling seamless task execution and better customer service.
For end-users, the Utility Co-Pilot offers benefits like usage alerts, 24/7 availability, outage reporting, energy-saving tips, personalized experiences, billing control, and a feedback loop for service improvements. Customers receive daily and weekly consumption notifications and energy-saving tips to optimize usage and reduce costs.
Salvador Anglada, CEO of e& enterprise, stated, “By combining our extensive domain knowledge with Microsoft’s advanced AI innovations, we are ushering in a new era of smart utility management. This robust solution will enable our clients to fully leverage their data, leading to more efficient operations, improved customer experiences, and sustainable growth. We are opening the door for utilities to embrace the limitless possibilities of generative AI and redefine the future of their industry.”
