e& UAE, in collaboration with Microsoft, has unveiled a new suite of AI-powered tools aimed at empowering Small and Medium Businesses (SMBs) to excel in the digital era. This initiative introduces robust solutions such as Microsoft 365, Dynamics 365, Azure, and AI Copilot, designed to enhance productivity, improve customer experiences, and promote sustainable business growth.
The partnership underscores e& UAE’s commitment to leading AI-driven digital transformation, offering SMBs innovative tools to boost efficiency, foster creativity, and enhance competitive advantages.
Enabling Real-Time Collaboration with AI
e& UAE is leading the charge in integrating AI to revolutionize business operations, providing tools like Microsoft Teams for real-time collaboration across locations. Microsoft 365 includes essential applications like Word, Excel, and PowerPoint, which are now embedded with AI to help businesses streamline operations, automate routine tasks, and unleash creative potential.
Fostering AI Skills Among SMB Employees
A key focus of the initiative is on AI skilling across different profiles within SMBs to ensure that all businesses, regardless of their size or financial strength, can navigate the changing tech landscape. By equipping employees with AI skills, SMBs can enhance decision-making, boost productivity, and spur innovation, contributing to a more inclusive digital economy.
Oscar Garcia, Senior Vice President of Business Marketing and Product Innovation at e& UAE, commented, “Our collaboration with Microsoft allows us to extend our market leadership by effectively reaching SMBs through our robust network and expert teams, promoting these advanced solutions.”
Seamless Integration of AI into SMB Ecosystems
The integration includes Dynamics 365, which transforms customer engagement by merging CRM and ERP capabilities. This allows SMBs to centralize data, automate processes, and offer personalized experiences that foster customer loyalty. Microsoft Azure provides scalable and secure cloud solutions that support application development and data management, enabling businesses to innovate while managing costs effectively.
Additionally, AI Copilot enhances operational efficiency by integrating AI into daily business tools, enabling automated task handling, data-driven insights, and quicker, more informed decision-making processes.
Ahmed Hamzawy, Chief Partnership Officer at Microsoft UAE, stated, “This initiative aligns with our mission to empower every organization with AI tools that catalyze innovation, productivity, and growth in a competitive market.”
