Khadoom, an innovative AI-powered personal assistant, has transformed task fulfillment in Qatar by offering on-demand assistance for a wide range of services through WhatsApp. Initially starting as a basic delivery service, Khadoom evolved significantly, integrating API technology and an AI model to become a comprehensive task assistant.
Powered by OpenAI’s generative AI chatbot, ChatGPT, Khadoom processes user requests with remarkable speed, offering personalized assistance for tasks ranging from grocery shopping and parcel delivery to laundry pick-up and drop-off. What sets Khadoom apart is its flexibility: customers can request services from any store, not limited to exclusive retail partnerships, making it a truly versatile platform.
Once a customer submits a request via text or voice message on WhatsApp, Khadoom engages with them, asking follow-up questions to gather necessary details such as item type, location, and delivery schedule. The service offers unrestricted delivery across Qatar, with no geographic limitations, ensuring that even remote areas can be served as long as they are accessible via regular navigation systems.
After the order is placed, Khadoom provides a live tracking link so customers can monitor the delivery process in real time. The service includes the rider’s name and license plate number for safety and transparency, while the ‘Connect to Rider’ feature allows customers to communicate directly with the assigned rider via Khadoom’s platform.
Khadoom goes beyond basic task fulfillment by helping users find the best prices on various services. The platform also offers food delivery from restaurants not listed on traditional delivery apps, expanding dining options. Additionally, Khadoom provides multilingual support, translating messages between customers and riders to ensure smooth communication in the user’s preferred language.
A standout feature of Khadoom is its ability to remember past purchases and frequently visited locations, allowing for easy reordering. However, customers can delete their data from the platform at any time, ensuring privacy and peace of mind. Khadoom doesn’t store any customer data once it is deleted, emphasizing its commitment to user privacy.
Khadoom’s user-centric design also supports local businesses by connecting them with customers who may not have access to digital platforms. With its AI-powered integration into WhatsApp, Khadoom guarantees reliable, intuitive, and personalized service for every task. Whether it’s a simple request or something more complex, Khadoom’s approach ensures that no task is too challenging.
With its commitment to convenience, transparency, and privacy, Khadoom offers a seamless experience, redefining how customers interact with services in Qatar and setting a new standard for AI-driven assistance.
