Industry leader expands Technical support operations to Cairo as CIT Minister H.E. Dr. Amr Talaat joins for the prestigious ribbon-cutting ceremony
The inauguration underscores Egypt’s strategic role as a thriving global hub for digital services and technology investments
Egypt continues to strengthen its position as a leading global destination for technology investments with the opening of Commvault’s new Center of Excellence (CoE) in Cairo. This investment represents a significant addition to Egypt’s rapidly growing offshoring sector, reflecting the country’s appeal as a strategic hub for international companies seeking innovation, talent, and growth opportunities.
The ribbon-cutting ceremony was graced by H.E. Dr. Amr Talaat, Egypt’s Minister of Communications and Information Technology, Eng. Ahmed El-Zaher, CEO of the Information Technology Industry Development Agency (ITIDA) of Egypt, alongside Commvault executives, including Chief Executive Officer & President, Sanjay Mirchandani, Chief Customer Officer, Sarv Saravanan, Vice President & General Manager, Emerging Markets – CEE, CIS, & META, Fady Richmany and Director – Head of Egypt Center of Excellence, Eng. Mohamed Mortada. The event marks an important milestone in Commvault’s mission to enhance cyber resilience for organizations worldwide.
At a time when enterprises are facing increasingly sophisticated cyber threats and attacks, Commvault helps organizations not only protect their data, but if necessary, rapidly recover so that they can be resilient and operate in a state of continuous business. According to recent research from the Enterprise Strategy Group, the average organization has seen 8 cyber incidents in the last year, 4 of which being classified as major.1 Commvault’s platform is designed to help customers predict threats faster, recover cleanly, and accelerate response times—all while delivering the lowest total cost of ownership (TCO).
Commvault’s new CoE in Cairo underscores the company’s dedication to enhancing customer service across Europe, the Middle East, and Africa (EMEA). The CoE is poised to leverage the region’s multilingual and technical talent, enabling Commvault to swiftly address customer needs and support its global clientele.
H.E. Dr. Amr Talaat remarked, ” This highlights the success of efforts to grow the outsourcing industry and attract global ICT investments. He noted that the center will create valuable job opportunities for Egyptian youth and transfer expertise in advanced cybersecurity solutions, a field in growing global demand. Dr. Talaat also highlighted the Ministry’s initiatives to develop cybersecurity talent through specialized programs, including bachelor’s and master’s degrees in
collaboration with leading international universities, to bridge the skills gap in this critical sector.”
Commvault, which has already created numerous employment opportunities and has invested in a world-class facility that can be expanded significantly, further bolsters Egypt’s burgeoning ICT sector, which has seen its contribution to the GDP rise from 3.2% to 5.8% in the 2023/2024 fiscal year.
Eng. Ahmed El-Zaher, CEO of ITIDA, commented: “Commvault’s new CoE is a key addition to Egypt’s thriving IT sector, creating high-value job opportunities in areas like cyber resilience and data management. It showcases Egypt’s multilingual, skilled workforce, attracting global companies to expand in Egypt. At ITIDA, we are committed to strengthening Egypt’s position as a global IT hub by driving investment and supporting sustainable growth in the offshoring industry.”
Sarv Saravanan, Chief Customer Officer at Commvault said: “We are proud to unveil our new Center of Excellence hub in Cairo, which brings us closer to our customers in key markets, strengthening our service capabilities in these regions. Through strategically leveraging the talent pool in this region, we can enable our customers globally to further benefit from our industry-leading cyber resilience portfolio at scale.”
Fady Richmany, Vice President & General Manager for Emerging Markets – CEE, CIS, & META, added, “Egypt offers a dynamic, diverse, and multicultural workforce, ideal for our multi-language service operations. Through this CoE, we can provide our customers in the EMEA region with information and expertise to help them remain resilient – which is critical for continuous business.”
The establishment of the Cairo CoE is a testament to Commvault’s commitment to the ‘era of the customer,’ focusing on delivering enhanced service and support across EMEA. For more information on the new CoE and current job openings, visit the Commvault Careers Page.
About Commvault: Commvault (NASDAQ: CVLT) is a global leader in cyber resilience, offering state-of-the-art data security and rapid recovery solutions across hybrid cloud environments. With over 100,000 organizations relying on its technology, Commvault remains at the forefront of safeguarding business continuity and operational excellence.
