AMMAN — Jordan’s Information and Communication Technology (ICT) sector has experienced a significant transformation over the past two decades, with revenues increasing nearly tenfold since the early 2000s, according to Eid Sweis, Chairman of the Information and Communication Technology Association of Jordan (Int@j).
This impressive growth has established the ICT sector as a vital pillar of the national economy, underscoring Jordan’s ongoing development and coinciding with the Kingdom’s 79th Independence Day celebrations. Sweis attributed this progress to the continuous support and visionary directives of His Majesty King Abdullah, who has emphasized elevating Jordan as a regional ICT hub, advancing digital infrastructure, and fostering entrepreneurship and innovation.
His Majesty’s focus on youth and digital entrepreneurship as gateways to the future economy has been implemented through clear executive policies and strong collaboration between public and private sectors. HRH Crown Prince Hussein’s diligent oversight of digital transformation initiatives and commitment to empowering young innovators have further strengthened Jordan’s appeal for technology investment, creating a nurturing environment for startups.
The sector’s workforce has expanded dramatically from approximately 10,000 employees in 2000 to over 46,000 today, including nearly 10,000 professionals in the outsourcing segment serving local, regional, and international markets. Revenues have surged from around $320 million two decades ago to over $3.6 billion, reflecting the sector’s critical role in contributing directly to Jordan’s GDP.
Education has kept pace with this growth, with annual graduates in ICT and engineering increasing from fewer than 1,000 to around 7,000 today, of whom 40% are women. More than 39 universities across the country offer specializations that strengthen Jordan’s qualified human capital.
In telecommunications, Jordan currently hosts three companies providing 4G coverage nationwide and 5G in major cities, with plans to achieve 50% 5G coverage by 2028, as part of ongoing digital infrastructure enhancements.
The startup ecosystem is thriving, with over 450 companies active across sectors including fintech, e-learning, e-commerce, artificial intelligence, the Internet of Things, blockchain, gaming, and tourism—supported by specialized accelerators and investment funds.
Exports of IT services and products have risen nearly sixfold from less than $50 million two decades ago to over $300 million today. The telecom sector reported total revenues of JD1.2 billion, with investments reaching JD347 million in 2023. There are currently 45 licensed telecom service providers, fixed internet subscriptions stand at around 800,000 (7% penetration), and cellular network internet coverage has reached 67%.
This remarkable trajectory showcases Jordan’s growing strength as a regional technology leader and its commitment to building a dynamic, innovation-driven economy.
