As part of its Vision 2030 ambitions, Saudi Arabia is extensively deploying artificial intelligence and smart technologies to enhance the annual Hajj pilgrimage, one of the world’s largest human gatherings. With pilgrim numbers expected to surpass two million, the Kingdom is leveraging AI to improve crowd control, security, healthcare, and overall pilgrim experience.
A key innovation is the Nusuk platform, enabling pilgrims to book appointments to visit the Holy Rawdah in Medina. The introduction of the Digital Nusuk Card, a smart ID with personal, medical, and accommodation details, streamlines access and communication throughout the pilgrimage. Facial recognition systems aid crowd monitoring, while virtual glasses and smart cameras enhance security inspections and incident detection.
Drones equipped with AI, such as the Falcon drone used by the Saudi Civil Defense, facilitate firefighting and rescue in hard-to-reach areas with thermal imaging and live video monitoring, improving emergency response.
AI-powered apps like Manara 2 provide multilingual religious guidance with interactive touchscreens and video calls to Islamic scholars. Health platforms such as Tawakkalna offer real-time medical access, while the Smart Enrichment Assistant supports pilgrims with prayer times and religious class schedules.
To combat extreme heat, Saudi Arabia has deployed AI-driven cooling systems, misting machines, and shaded areas that adapt to environmental conditions, ensuring pilgrim safety and comfort.
This comprehensive integration of AI and smart technologies not only boosts operational efficiency but also positions Saudi Arabia as a leader in digital innovation, transforming the sacred pilgrimage experience for millions worldwide.
