du, the leading telecom and digital services provider in the UAE, has become the first telecom operator in the country—and the second in the GCC—to receive the ISO 20400 Sustainable Procurement certification. This prestigious international standard recognizes organizations that embed environmental, social, and economic factors comprehensively within their procurement processes and supply chain decision-making.
du’s certification highlights its dedication to systematizing sustainable practices throughout procurement and supplier relationships, aligning with the UAE’s Net Zero by 2050 initiative and the nation’s broader sustainability agenda. The company integrates industry-leading approaches with the United Nations Sustainable Development Goals, leveraging advanced supplier assessment tools and promoting continuous improvement in vendor sustainability.
Adel AlRais, Head of Corporate Communication & Protocol at du, remarked: “Achieving ISO 20400 marks a major milestone in our sustainability journey and commitment to responsible operations across our value chain. This accomplishment aligns perfectly with market trends and the UAE’s national vision, and we will continue embedding sustainability deep into du’s supply chain and operations.”
The certification assures customers that du’s services are ethically and sustainably sourced. Suppliers benefit from clear guidance and collaboration opportunities to elevate their sustainability standards. Investors gain confidence in du’s ability to manage ESG risks, positioning the company for long-term sustainable value creation. Strategic partners such as CRIF AG, Dubatt, and Aramex PJSC played essential roles in shaping du’s robust and responsible supply chain framework.
