New Veeam App helps organizations orchestrate and manage data protection for critical assets through ServiceNow, strengthening resilience and compliance
DUBAI, UAE, December 10, 2025:
Veeam® Software, the #1 global leader by market share in Data Resilience, today announced the launch of the Veeam App for ServiceNow, enabling organizations to integrate management and automation of the Veeam Data Platform’s protection capabilities directly into their ServiceNow workflows.
The new Veeam App delivers bi-directional, seamless, policy-driven backup and recovery orchestration natively within the ServiceNow AI Platform. It also provides full auditability, real-time status synchronization, and compliance reporting. The solution is now available in the ServiceNow Store.
The Veeam App for ServiceNow acts as a secure and intelligent bridge between an organization’s Veeam infrastructure and its IT Service Management (ITSM) environment, enabling monitoring, orchestration, and automation of Veeam-powered data protection without leaving the ServiceNow interface.
“In today’s digital landscape, everything depends on data – especially the workflows that drive modern business operations,” said John Jester, Chief Revenue Officer (CRO) at Veeam. “Data Resilience means ensuring all organizational data is protected so business can continue uninterrupted, no matter the circumstances. By uniting Veeam’s secure backup and resilience features with ServiceNow ITSM automation, we enable customers to simplify operations, accelerate recovery, and stay prepared for audits in an increasingly complex regulatory environment.”
Designed for Highly Regulated Sectors and Enterprise Automation Needs
Veeam App for ServiceNow is built for manufacturing, healthcare, pharmaceuticals, finance, and enterprises aiming to:
- Empower teams with self-service data protection and automation
- Streamline business continuity with automated incident creation
- Enrich ServiceNow with Veeam organizational intelligence
- Achieve comprehensive auditing, reporting, and compliance via a secure, policy-driven platform
- Deploy role-based and self-service operations for backup management
“Successful partnerships are built on a shared vision and commitment to solving real business challenges,” said Alix Douglas, Group Vice President, Partner Solutions at ServiceNow. “Veeam App for ServiceNow gives customers powerful new capabilities to protect data in highly regulated sectors. This collaboration is just the beginning.”
Key Capabilities of the Veeam App for ServiceNow
• Automation & Compliance: Automated documentation and audit trails for business and regulatory needs
• Bi-Directional Synchronization: Real-time status updates and unified workflows across both platforms
• Native Integration: Role-based access using ServiceNow groups and user management
• Accelerated Response: Reduced manual intervention, faster incident resolution, complete traceability
The Veeam App for ServiceNow is free for Veeam Data Platform Advanced and Premium edition customers via the ServiceNow Store.
Veeam®, the global leader in data resilience, believes every business should be able to bounce forward after a disruption with complete confidence in the availability and protection of their data. Veeam solutions deliver data backup, recovery, portability, security, and intelligence across cloud, virtual, physical, SaaS, and Kubernetes environments.
Headquartered in Seattle with offices in over 30 countries, Veeam protects more than 550,000 customers worldwide, including 87% of the Fortune 500.
Learn more at www.veeam.com
Follow Veeam on LinkedIn @veeam-software and X @veeam
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Media Contact:
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