Securing Robotic Process Automation in Modern Supply ChainsBy Daniele Mancini, Field CISO, Fortinet

The implementation of Robotic Process Automation (RPA) systems in supply chain operations represents a breakthrough for logistics, procurement, and inventory management functions.
RPA automation of high-volume tasks enables organisations to achieve maximum efficiency through its ability to process data, manage orders, and perform system integration tasks.

It does, however, also create complex cybersecurity risks affecting the entire supply network infrastructure. Active defense strategies against emerging threats are required to ensure continued operational stability, commercial data protection, and brand reputation.

The Expanding Attack Surface: New Pathways for Adversaries

An RPA implementation creates new automated high-privilege system connections which merge previously isolated systems into a single digital footprint. The increased attack surface created by this expansion provides malicious actors with attractive targets.

Software robots known as “bots” perform human-like tasks which require them to run with elevated permissions throughout multiple applications, including Enterprise Resource Planning (ERP) systems, supplier web portals, Warehouse Management Systems (WMS), and financial platforms.

The integration points between systems create security risks; an attacker who gains control of a bot system obtains complete access to organisational operations through legitimate-looking access points that circumvent standard security boundaries.

Supply Chain-Specific Vulnerabilities: The Ripple Effect

RPA operates automatically to handle large amounts of sensitive information which includes supplier agreements, proprietary pricing data, inventory statistics, and protected customer delivery records. A bot compromise enables attackers to use the system for speedy data extraction and fraudulent transaction insertion, making detection and response very difficult.

Credential management systems for RPA deployments present attractive targets for attackers, as they could gain access to multiple systems through authenticated sessions while their traffic appears legitimate.

Exploiting Cross-Organisational Trust

The trust relationships that form between systems become vulnerable to attacks from adversaries. A typical supply chain attack occurs when unauthorised parties access less secure RPA environments of suppliers to use automated data transfer for malware distribution and data contamination.

The system will accept malicious code and fake data through automated transactions which appear as legitimate partner communications.

Amplified Impact in Just-in-Time Environments

The fast pace of modern supply chains operating with just-in-time delivery makes security incidents from RPA systems produce more severe effects, including:

  • Procurement operations inventory management manipulation and the potential spread of fraudulent orders
  • Incorrect shipments and manipulated prices throughout the system

A successful attack on supply chain RPA infrastructure results in consequences that go beyond the initial data breach. The business faces multiple severe impacts which include operational disruptions, financial losses, and strategic damage that endanger its future sustainability.

Strategic Espionage and Reputational Damage

The instant financial harm from RPA system breaches makes them an appealing target for industrial espionage activities. APT actors use the permanent privileged access of bots to execute extended surveillance operations and steal competitive intelligence.

Major supply chain security incidents result in severe damage to a company’s reputation. Cybersecurity due diligence within vendor risk management has become mandatory, making a company’s security posture a determining factor in its ability to attract and retain both customers and suppliers.

A Multi-Layered Defense: Technology Mitigation Framework

A complete technology mitigation strategy needs to handle all these intricate security threats. The framework depends on security architecture, operational controls, and continuous monitoring as its foundation.

  1. Implement the Principle of Least Privilege (PoLP)
    Each bot in an RPA environment should operate with restricted access, performing only its assigned tasks by accessing specific systems, data, and functions. Role-Based Access Controls (RBAC) can prevent a compromised bot from spreading laterally across the network.
  2. Harden Credential Management
    Bot credentials must be treated as highly privileged assets. Best practices include implementing Privileged Access Management (PAM) solutions that centralise and automate credential handling, preventing direct storage of passwords and API keys, and enforcing MFA for bot accounts accessing critical systems.
  3. Establish Continuous Monitoring and Anomaly Detection
    Improving visibility across the system is essential. This includes creating operational baselines that track bot access patterns, usage times, and data processing volumes, analysing deviations such as unusual access or off-hours activity, and integrating RPA platform logs with Security Information and Event Management (SIEM) systems for unified incident response.
  4. Architecture for Security with Network Segmentation
    RPA infrastructure should not reside on the general corporate network. Instead, it should operate within a separate network environment with defined security zones, strong firewall rules, and application-layer firewalls or API gateways to prevent unsafe direct database connections and enable full traffic inspection.

Fortifying the Chain: Supply Chain-Specific Security Measures

Supply chain RPA operates across multiple organisations, making internal security controls alone insufficient. Security must protect all components within the broader supply chain ecosystem.

Extend Security Requirements to Partners

Organisations should embed security requirements into partnership agreements, including mandatory security assessments before enabling automated data exchange. Automated supplier and logistics communications should use secure APIs with mutual authentication and strong encryption. Blockchain technology can further prevent data tampering through verified transactions and cryptographically signed payloads.

Conduct Proactive and Realistic Security Testing

Organisations should identify vulnerabilities before attackers do. Regular penetration testing and red team exercises targeting RPA workflows are critical to validating detection and response capabilities ahead of real-world cyber incidents.

Conclusion: Security as a Competitive Necessity

Robotic Process Automation introduces significant cybersecurity risks into supply chain operations, but these risks are manageable through an active, multi-level security strategy that addresses system vulnerabilities, operational resilience, and inter-organisational dependencies.

Organisations that implement comprehensive security frameworks—combining strict access controls, hardened credential management, continuous monitoring, and extended supply chain protections—can unlock transformative automation efficiency while reinforcing supply chain reliability, trustworthiness, and long-term competitiveness.