Jordan has opened public consultations for its National Digital Transformation Strategy 2026–2028, a plan aimed at strengthening digital infrastructure, expanding digital government services, and building a national digital economy.
The Ministry of Digital Economy and Entrepreneurship unveiled the strategy last week, inviting citizens to submit feedback via the Tawasul portal until September 6, 2025. The government stated that the plan is anchored on key pillars, including digital identity and signature, privacy and trust, digital inclusion and participation, and wider adoption of advanced technologies.
Foundational elements of the strategy include updated legislative and regulatory frameworks, promotion of innovation and entrepreneurship, stronger strategic partnerships, and the integration of data, artificial intelligence, and emerging technologies.
Digital ID Momentum
Jordan has been expanding the use of its national digital identity system, Sanad, which is expected to reach 3.5 million activated users in 2025. The Sanad platform provides access to government services and incorporates IrisGuard biometrics.
Adoption within the financial sector is accelerating. In July, Arab Bank became the first bank in the country to accept the digital ID (e-ID) as a substitute for physical cards. Later that month, the Arab Jordan Investment Bank (AJIB) followed suit, enabling customers to complete banking transactions with their e-ID via a queuing system developed with local IT company OFFTEC.
These moves highlight the growing role of digital identity in Jordan’s digital transformation journey, reinforcing trust, convenience, and inclusion in both government and financial services.
