Kuwait has issued Decree Law No. 10/2026 to regulate the digital commerce sector, aligning national legislation with global developments while balancing innovation and consumer protection.
The decree establishes a comprehensive legislative framework governing digital commerce in Kuwait, aiming to enhance trust in online transactions, promote transparency and fairness, and create a secure, competitive environment that supports investment and innovation. It also aligns with the country’s development strategy under New Kuwait 2035.
The law takes into account existing regulations related to electronic transactions, consumer protection, copyright and neighbouring rights, cybersecurity, and competition protection. It comprises 45 articles across 10 chapters, addressing regulatory, procedural, supervisory, and punitive aspects of the digital commerce ecosystem.
Under the decree, the Ministry of Commerce and Industry is tasked with regulating the sector and overseeing implementation, including the issuance of relevant regulations and decisions. Any individual or entity wishing to operate in the digital commerce sector must first register with the Ministry.
The law also outlines mandatory disclosure requirements for online providers of goods and services, ensuring transparency regarding product or service details and transaction terms.
Consumers are granted the right to amend or cancel contracts in cases where errors occur during electronic contracting. In addition, the decree allows consumers to withdraw from a contract within 14 days of receiving a product, with the right to exchange or return it for a full refund using the original payment method or another agreed-upon method, without additional cost, provided conditions are met.
The new framework is designed to strengthen oversight of digital commerce activities while safeguarding consumer rights and encouraging sustainable growth in Kuwait’s digital economy.
