Key Giveaways:
- Enhanced agility and efficiency: Cognizant to help du streamline operations and improve service delivery.
- Focus on innovation: Partnership aims to keep du at the forefront of the evolving telecom industry.
- Improved customer experience: du to leverage Cognizant’s expertise to deliver superior digital experiences.
Dubai, UAE – du, a leading telecommunications provider in the UAE, has announced a five-year strategic partnership with Cognizant, a global technology consulting firm. This collaboration aims to accelerate du’s digital transformation journey and enhance its capabilities to meet the evolving needs of its customers.
Cognizant will provide a comprehensive suite of services, including quality engineering, automation, and governance across various systems. This will enable du to optimize its operations, improve service quality, and reduce time to market for new offerings.
“By strengthening our internal capabilities through our relationship with Cognizant, we are ensuring that du is well-positioned to meet future demands, drive innovation, and provide world-class services to our clients,” said Fahad Al Hassawi, CEO of du.
This partnership aligns with du’s commitment to delivering agile and efficient services, in line with the UAE’s broader innovation and growth objectives. By leveraging Cognizant’s expertise, du aims to elevate its service quality and offer tailored digital experiences that cater to its clients’ diverse needs.
“We are proud to collaborate with du as they embark on their digital transformation journey,” said Maged Wassim, Head of Cognizant Middle East. “By leveraging our expertise in quality engineering, we aim to elevate du’s innovative spirit and optimize their operations, empowering them to deliver exceptional client experiences that set new benchmarks in the telecommunications sector across the Middle East.”
