The Telecommunications Regulatory Authority (TRA) in Oman has launched a project to measure and ensure the quality of fixed broadband services. Subscribers will receive a free device to evaluate their Internet service, enhancing transparency, consumer satisfaction, and competition based on service quality.
The Sri Lankan government is amending telecom laws to allow independent companies to build telecom towers, aiming to accelerate tower rollouts and support the digital economy’s expansion to $15 billion by 2030. The amendments are expected to be debated in parliament soon.
Bahrain’s Information & eGovernment Authority (iGA) has partnered with Thales to revamp the kingdom’s ID card system, enhancing biometric and security features and aligning with global digital standards. This initiative supports Bahrain’s 2030 Economic Vision and aims to improve efficiency and customer satisfaction.
The Sri Lankan government is set to draft a National Cyber Security Act to enhance digital safety. Announced by State Minister Kanaka Herath, the act addresses the need spurred by Sri Lankans’ 74 million social media accounts. This move is part of the broader National Digital Strategy 2030.
Egypt’s Ministry of Communications and Xceed have partnered to develop an AI-powered quality assurance application for call centers. The tool aims to enhance operational efficiency by analyzing customer service calls in real-time, identifying issues, and improving service quality, reinforcing Egypt’s position as a leader in the global outsourcing market.
Togo has launched mobile number portability, allowing consumers to switch telecom operators without changing their phone numbers. Initiated by the Togolese Regulatory Authority for Electronic Communications and Posts, this move aims to enhance competition in the telecom sector, influenced by a study showing 95% consumer support for the initiative.
Mohammed Ali Al Qaed, CEO of Bahrain’s iGA, is honored by Kuwait’s Amir for his jury role in the 23rd Sheikh Salem Al-Ali Al-Sabah Informatics Award. Al Qaed applauds Kuwait’s digital advancements and praises the Central Bank of Bahrain for winning the Informatics Medal, highlighting its digital transformation efforts.
Ooredoo Group chaired the third International Institute of Communications (IIC) MENA Chapter meeting in Bahrain, focusing on regulatory frameworks for AI, Cybersecurity, and IoT. Discussions highlighted the need for collaboration to address regulatory challenges and unlock the potential of emerging technologies, with a significant focus on a transformative IoT Whitepaper.
The UAE’s Telecommunications and Digital Government Regulatory Authority (TDRA) unveiled the National Digital Accessibility Policy, aimed at ensuring inclusivity in digital services. Aligned with UAE’s vision for an integrated society, the policy emphasizes equal access for people of determination. TDRA commits to robust infrastructure and public-private collaboration to realize this vision.
Potraz, Zimbabwe’s telecommunications regulator, is set to intensify its crackdown on online hate speech and cyberbullying. Announced by Director General Dr. Gift Machengete, the initiative will utilize the Data Protection Act to restrict harmful sites and target anonymous users involved in these offenses, enhancing online safety.
