Technology news and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
Technology news and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
Jahrat Adib Chowdhury has been appointed Deputy CEO of Banglalink, Bangladesh’s leading digital operator. With over 20 years of experience, Jahrat will help steer Banglalink’s strategic direction, focusing on digital financial services, regulatory compliance, and fostering innovation to support Bangladesh’s digital transformation.
Orange has launched the ‘My Customer, My Boss’ initiative across 17 subsidiaries in the Middle East and Africa, involving 10,000 employees who met 15,000 customers in 120 locations. This initiative, aimed at strengthening customer satisfaction, will be annual, with feedback analyzed using AI for continuous service improvement.
Comarch was recognized at the Telecom Review Leaders’ Summit with a Certificate of Appreciation and the Best Digital Transformation Provider – Middle East award, alongside du. The company’s ongoing success in the region was further highlighted by its win at the Asian Telecom Awards 2025, reflecting its impactful digital initiatives.
Zain has approved a 35 fils cash dividend for 2024, amounting to KD151.4 million ($492 million), reflecting a 73% payout ratio. The company also extended its minimum 35 fils dividend policy through 2028. Zain’s 2024 results showed a 3% YoY revenue increase and a 15-year high in growth.
Batelco and Nokia have partnered to deploy Bahrain’s first 5G private network at Alba smelter. The network will enhance operations with AI-powered maintenance, real-time monitoring, and IoT integration. This move supports Industry 4.0 applications, boosting productivity, safety, and decision-making while driving sustainable growth at Alba.
Orange has launched the “My Customer, My Boss” initiative across 17 subsidiaries in the Middle East and Africa, involving over 10,000 employees who directly interacted with 15,000 customers to gather feedback. The initiative, aimed at improving customer satisfaction, will become an annual event supported by AI-driven data analysis.
Pakistan’s 3G/4G user base continues to grow, with mobile penetration hitting 58.31% in March 2025. The telecom sector shows promising growth, with Jazz, Zong, Telenor, and Ufone all reporting increases in 4G subscribers. This shift reflects ongoing digital adoption, enhancing mobile connectivity and internet access nationwide.
Sudatel Telecom Group reported a decline in net profits to $18.25 million for 2024, down from $21.27 million in 2023. Operating revenues also fell to $381.68 million, and total assets decreased to $758.79 million, reflecting a slowdown in the company’s financial performance.
Daraz has launched applications for its Future Leaders Programme (DFLP) 2025, targeting top graduates from Nepal, Pakistan, Bangladesh, and Sri Lanka. The 15-month rotational program provides mentorship, real-world experience, and opportunities for career growth within the eCommerce giant, supporting South Asia’s digital transformation and young talent development.
PTA Chairman Major General (R) Hafeez Ur Rehman met with ITU Director Dr. Cosmas Luckyson Zavazava to discuss Pakistan’s telecom sector progress and future digital growth. The meeting focused on global best practices, AI training programs, and strengthening emergency communications and regulatory frameworks to enhance Pakistan’s digital transformation.