stc Group has partnered with Nexthink to implement digital employee experience (DEX) management solutions, improving service delivery and maintaining its leadership. The collaboration has led to a 50% improvement in DEX scores, faster issue resolution, and enhanced employee productivity, positioning stc Group for continued digital-driven success.
Presight AI Holding reported a 17.4% revenue increase to AED603.5 million and a 39.1% rise in pre-tax profit for H1 2024. Key achievements include acquiring a 51% stake in AIQ, forming IntelliGrid, and securing major partnerships, driving strong financial performance and reinforcing their commitment to AI-driven innovation.
Kaspersky’s report reveals a surge in cyberattacks targeting telecom, mass media, and construction sectors in H1 2024. Telecoms faced the highest attacks due to sensitive data, while mass media and construction firms were also significantly targeted. Oman’s MTCIT managed over 460 cybersecurity incidents in 2023, showcasing resilience.
Grameenphone, Bangladesh’s largest telecom provider, partners with Mobileum to implement an AI-powered Revenue Assurance and Fraud Management solution. This collaboration aims to prevent revenue leakage, enhance fraud detection, and improve customer experience, supporting Grameenphone’s commitment to innovation and secure service delivery.
She Loves Tech launched its Islamabad round, co-hosted by Telenor Velocity and organized by CIRCLE Women Association. Held at Telenor Pakistan’s Campus ‘345’, the event featured ten women-led tech startups competing for a spot in the National Finale, offering mentorship, workshops, and networking opportunities.
Bahrain Telecommunications Company (Beyon) announced stable Q2 2024 profits of BD19.8 million, consistent with Q2 2023. Revenues increased by 7% to BD112.5 million. H1 2024 saw a 2% profit rise to BD38.6 million and a 7% revenue increase to BD222.9 million, driven by mobile, datacoms, and digital services.
Vodafone Egypt has been ranked first in Umlaut’s latest network performance reports, covering November 2023 to April 2024. The company achieved top scores for mobile and fixed broadband performance. This recognition aligns with Vodafone Egypt’s commitment to customer satisfaction and continuous investment in network infrastructure to ensure reliable, high-quality connectivity.
Telenor Asia, parent of Grameenphone, has urged the Bangladesh government to fully restore mobile internet services. Major telecom operators reported a shutdown of 3G and 4G networks ordered by local authorities, leaving only 2G services available. Previous internet blackouts and social media restrictions have raised concerns about safety and connectivity.
The Pakistan Telecommunication Authority (PTA) reports a rise in cellular subscribers from 192.32 million in May 2024 to 192.53 million in June 2024. The number of 3G and 4G users also increased, while NGMS penetration grew from 55.07% to 55.61%. Jazz, Zong, Telenor, and Ufone all saw varied changes in 3G and 4G user bases.
Orange Jordan launched a Digital Self-Registration Service using the eKYC system, enabling customers to electronically authenticate prepaid mobile lines. This innovation allows remote identity verification via the “SANAD” app, enhancing the digital customer experience. The initiative reflects Orange’s commitment to digital leadership and supporting Jordan’s digital transformation vision.
