The fourth E3 Customer Experience Conference, organized by the National Customer Experience Academy (NCXA), will be held in Riyadh on July 9-10. The event will explore the latest trends and technologies in customer experience, featuring a hackathon and workshops, aligning with Saudi Vision 2030’s goals to enhance customer satisfaction and innovation.
Gilat Telecom collaborates with Novelsat to expand and enhance broadband services across Africa, using advanced satellite modem technology to increase network capacity and reach.
Libya, Morocco, and Seychelles lead Africa in ICT development, as per the ITU’s 2024 report. Despite improvements across the continent, disparities remain, with Libya scoring 88.1 points and Chad at the bottom with 21.3 points.
Smart Vision, a leading Saudi telecom infrastructure company, is revolutionizing the industry with innovative solutions and a commitment to quality. Offering comprehensive services, from network planning to turnkey solutions, the company leverages cutting-edge technology and sustainable practices. With a growing presence in the GCC, Smart Vision is positioned to lead the future of telecom infrastructure.
The logistics sector, a backbone of global trade, has been witnessing significant advancements due to AI’s integration.
The Committee on Public Finance has approved the Sri Lanka Telecommunications (Amendment) Bill, aiming to regulate satellite-based internet services and modernize industry regulations. The bill, developed with stakeholder input, introduces new licensing types, strengthens the TRC’s powers, and promotes competitive market practices for consumer benefits.
Orange Jordan and the Norwegian Refugee Council have launched a free three-month digital skills training program for Jordanian youth in Irbid. Part of the ‘Najahna – Our Success’ project, the program aims to enhance programming and digital manufacturing skills, empowering participants for the job market.
This piece explores how AI is revolutionizing the logistics industry in the GCC, highlighting innovations like predictive analytics, autonomous vehicles, and smart warehousing. It includes case studies and examples, particularly focusing on Wahyd Logistics, and discusses the challenges and future outlook of AI in logistics, emphasizing its transformative impact on the region’s supply chain efficiency and economic growth.
BankDhofar partners with Entrust to implement Digital Card Solution (DCS), enabling Tap to Pay and tokenization services through its Dhofar-Pay app. This makes BankDhofar one of the first in Oman to launch such services, with plans to expand into digital wallets like Apple Pay and Samsung Pay soon.
ITIDA and Informatique Education for Technology signed an MoU to enhance software engineering competence in Egypt. The collaboration offers training, consultation, and certification services from ITIDA’s SECC, aiming to upskill employees, develop software products, and promote global standards. This initiative supports Egypt’s position as a leading hub for software development and technology services.
