Technology News and insights in the Middle East, South Asia, and Africa
Vodafone Qatar and Qatar Charity have launched the ‘Better Connections’ training program, focusing on Customer Service and Retail Skills. Led by Mahmoud Reda, the course includes interactive discussions, case studies, and practical activities, aiming to enhance communication and customer management skills among Qatar Charity employees.
Bahrain Telecommunications Company (Beyon) announced stable Q2 2024 profits of BD19.8 million, consistent with Q2 2023. Revenues increased by 7% to BD112.5 million. H1 2024 saw a 2% profit rise to BD38.6 million and a 7% revenue increase to BD222.9 million, driven by mobile, datacoms, and digital services.
The Communications, Space and Technologies Commission (CST) announced the participation of 21 local and international companies in the second cohort of the Emerging Technologies Regulatory Sandbox (ETS). The sandbox supports entrepreneurs, promotes emerging technologies, and addresses regulatory challenges, targeting sectors like telecommunications, health, and energy with innovative solutions.
The GSMA is hosting its first Digital Nation Summit in Pakistan on August 7, in collaboration with the Ministry of IT & Telecom. The event will feature discussions on leveraging mobile technology for a sustainable and inclusive Digital Pakistan, with opportunities to engage with industry pioneers and thought leaders.
BANK OF AFRICA has partnered with Mastercard to accelerate the digitalization of payments in Morocco. This collaboration aims to enhance the bank’s card portfolio, launch innovative solutions, and promote financial inclusion. The partnership leverages Mastercard’s expertise to support BANK OF AFRICA’s offerings and contribute to the growth of Morocco’s digital payments ecosystem.
Orange Jordan sponsored the Digital Technology & Smart Apps Exhibition (SMARTECH) at JIEC, highlighting digital offerings like Fiber, 5G, and Orange Money. The event, under the Ministry of Digital Economy, showcased startups and promoted entrepreneurship through BIG by Orange, emphasizing customer interaction to understand market trends and needs.
Egypt will launch a digital platform to engage diaspora academics in national higher education and research strategies. The JESOR-D Initiative will facilitate collaboration with experts abroad, addressing local development challenges and promoting sustainable growth. This platform aims to turn brain drain into brain gain, enhancing Egypt’s academic and research capabilities.
Vodafone Egypt has been ranked first in Umlaut’s latest network performance reports, covering November 2023 to April 2024. The company achieved top scores for mobile and fixed broadband performance. This recognition aligns with Vodafone Egypt’s commitment to customer satisfaction and continuous investment in network infrastructure to ensure reliable, high-quality connectivity.
Bahrain TV has launched the Middle East’s first broadcast IP playout system with Grass Valley and First Gulf Company. The upgrade includes a UHD news studio and advanced IP-capable systems, enhancing efficiency, scalability, and viewer experience. This positions Bahrain TV as a technological leader in the region.
Qatar is set to launch a comprehensive digital assets framework by the end of the year, aiming to integrate digital assets into its financial ecosystem. The initiative includes a Digital Assets Lab and advances in digital currency, positioning Qatar as a key player in global digital finance and enhancing its financial sector’s competitiveness.