Technology news and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
Hoppr has partnered with Ooredoo Qatar to deploy its HopprTV software on set-top boxes to enhance customer experience through targeted ads. The collaboration leverages Ooredoo’s first-party user data, improving audience engagement while maintaining privacy compliance. This partnership aims to redefine personalized advertising in the telecom industry.
Ooredoo Qatar is upgrading its network with 5G Standalone (SA) and 5G Advanced (5G-A) technologies to support innovations like smart hospitals and self-driving cars. The company is also leveraging AI for network optimization and personalized customer support, contributing to Qatar’s digital transformation and aligning with Vision 2030.
Ericsson and Ooredoo Qatar have partnered to advance digital transformation in Qatar, focusing on developing 5G solutions for sectors like manufacturing, oil and gas, and public safety. The collaboration includes private 5G networks, mission-critical solutions, and sustainability initiatives, aiming to enhance efficiency and contribute to a sustainable digital ecosystem.
Ericsson and Ooredoo Qatar have signed an MoU to accelerate 5G integration and digital transformation in Qatar. The partnership will deliver private 5G networks for various industries, improve public safety, and explore sustainability initiatives. It also sets the stage for the future integration of 5G-Advanced technologies.
Ericsson has deployed an ATEX Zone 1-certified solution for Ooredoo Qatar, enabling reliable 4G network performance in offshore environments. The solution ensures safety and connectivity for Radio Access Network equipment in harsh conditions, supporting Ooredoo’s enterprise customers. This collaboration highlights the commitment to digital transformation in specialized industries.
Ooredoo Qatar has launched “Ooredoo Flow,” a location analytics platform powered by the TASMU Platform. It processes over 200 million data points daily from 4.3 million devices, providing businesses with insights into demographic trends like age and commuting patterns. The platform ensures privacy and complies with Qatari regulations.
Ooredoo celebrates the 15th anniversary of its Nojoom loyalty programme with a series of events, including a month-long shopping festival and Instagram contest. Members can earn Nojoom Points through purchases with partners and Ooredoo services, with a prize pool of five million points, enhancing customer engagement and rewards.
Ooredoo Qatar has launched upgraded postpaid plans, including new Shahry+ and Qatarna+ options, offering increased data allowances, flexibility, and exclusive benefits. The plans feature enhanced connectivity and services for both local and international use, aiming to enhance digital lifestyles for customers in Qatar.
Ooredoo Qatar has partnered with Microsoft to enhance workforce productivity and customer engagement through advanced AI-driven solutions. The collaboration aims to streamline operations and improve service delivery, positioning Ooredoo as a leader in digital transformation within the telecommunications sector.
Ooredoo Qatar successfully held its annual Customer Day on October 8, marking the third consecutive year of this initiative. Senior staff engaged with customer-facing teams to enhance customer-centricity and gather insights into service challenges. This effort reaffirms Ooredoo’s commitment to delivering exceptional customer experiences and operational excellence.