Ooredoo Oman is advancing its customer experience through its “Mega Digital Transformation” programme, enhancing real-time services, improving billing systems, and aligning with Oman’s Vision 2040. The transformation focuses on seamless digital integration, optimizing telecommunications infrastructure, and modernizing IT systems for superior CX.
Ooredoo Kuwait and Alshaya Group have launched Aura Mobile, integrating mobile connectivity with retail rewards. The service offers tailored plans with benefits like data, voice, and significant shopping discounts, revolutionizing how consumers in Kuwait experience telecom and retail sectors.
Samsung’s latest smart TVs now feature Ooredoo Kuwait’s ’51’ digital platform, enhancing user experience with advanced audiovisual technology. This integration supports Kuwait’s Vision 2035 by providing diverse content, including live broadcasts and on-demand services, to users in the Gulf and Arab regions.
Ooredoo has been announced as the Official Telecom Partner for ConteQ Expo 2024 in Qatar. The event will feature discussions on innovative construction and services, aligning with Ooredoo’s focus on promoting digital transformation and sustainable growth in the industry.
Ooredoo Kuwait has introduced flexible working hours and a remote work program, focusing on employee well-being and work-life balance. These initiatives aim to boost job satisfaction, productivity, and comfort while aligning with the company’s commitment to creating a supportive and flexible work environment.
Ooredoo Qatar successfully trialed Wi-Fi 7 technology, achieving four times faster speeds with improved coverage and reliability. The commercial launch, planned for 2024, will provide next-gen internet capabilities, enabling immersive experiences like 8K streaming, AR/VR, and gaming, positioning Qatar at the forefront of digital innovation.
The event showcased the collaboration between Ooredoo Oman’s technology management and TM Forum’s regional experts on global digital transformation use cases
QNB has introduced exclusive QNB First member packages in collaboration with Ooredoo, offering unlimited local and GCC roaming services along with premium benefits. This initiative enhances QNB’s luxury banking experience and Ooredoo’s commitment to delivering exceptional telecom services, available to members until December 31.
Ooredoo Oman is advancing its market leadership with a focus on customer-centric innovation, strategic 5G deployment, and sustainability. Chief Commercial Officer Quique Vivas outlines a long-term vision that includes empowering both consumers and businesses through advanced technologies, while emphasizing the company’s commitment to societal impact and sustainable growth in the telecommunications sector.
Ooredoo, in partnership with Tech Mahindra, has advanced its digital transformation, enhancing customer experiences in Oman. This initiative involves revamping Ooredoo’s CRM and integrating advanced billing systems, streamlining operations and preparing for future telecom innovations, demonstrating Ooredoo’s commitment to providing cutting-edge digital solutions.
