Egypt’s four telecom operators have signed new agreements to enhance service quality, with updated penalties for operators who fail to meet standards. These fines will be reinvested into infrastructure improvements, particularly in remote areas, to improve mobile services nationwide. The initiative aligns with efforts to boost Egypt’s global telecom ranking.
Egypt’s four telecommunication companies have agreed to new quality penalty mechanisms that hold operators accountable for meeting service standards. Financial penalties will be reinvested into network improvements, particularly in underserved areas, to enhance nationwide mobile service quality and boost Egypt’s standing in international telecom rankings.
Mobile operators have underperformed in the latest service quality assessment by the Bangladesh Telecommunication Regulatory Commission (BTRC), corroborating user complaints. The drive tests highlighted failures in key performance indicators, with operators struggling to meet standards for call drop rates and setup times, emphasizing the need for improvement in service quality.
