Technology news and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
Pakistan’s mobile phone market continues to strengthen its local assembly capabilities, significantly reducing dependency on imports and enhancing domestic production. Meanwhile, regulatory vigilance remains high with strong consumer complaint resolution, reflecting efforts to ensure quality and reliability in telecom services.
Pakistan assembled 12.5 million mobile phones locally in the first five months of 2025, significantly outpacing imports which declined by over 16%. PTA recorded 10,000 telecom complaints in May with a 98% resolution rate. Smartphones make up 67% of devices on Pakistan’s networks, highlighting strong local production and ongoing sector improvements.
Egypt’s National Telecommunications Regulatory Agency (NTRA) has partnered with the Consumer Protection Agency (CPA) to establish a digital platform for resolving telecom complaints more efficiently. The platform will feature an online complaint registration system and an automated process, improving response times and user awareness of rights and responsibilities.