Middle East and Africa Telecom Leaders Convene in Cairo to Drive Data-Driven Regulatory Innovation

Telecom regulators and industry leaders from across the Middle East and Africa convened in Cairo to discuss leveraging crowdsourced data and AI-driven analytics to improve network quality and accelerate digital inclusion. The summit highlighted the shift to user-centric regulatory models and emphasized collaboration to support economic growth and enhanced connectivity across the region.

Read More

NCC Mandates Telecom Operators to Notify Consumers of Major Service Outages and Enhance Transparency

The Nigerian Communications Commission (NCC) mandates telecom operators to notify consumers of major network outages, detailing causes, affected areas, and restoration times. Operators must report outages via a public portal and provide compensation for disruptions over 24 hours, promoting transparency and accountability to protect critical telecom infrastructure.

Read More

Oman’s TRA to Introduce New Initiatives to Enhance Telecom Transparency and Consumer Protection

Oman’s Telecommunications Regulatory Authority (TRA) is rolling out new initiatives to improve telecom transparency. Key updates include a regulation to ensure accurate billing systems and the launch of the “Commercial Caller ID” project, requiring corporate call centers to identify themselves and their purpose, aiming to protect consumers.

Read More