Cairo – Contact Insurance Brokerage, a part of Contact Financial Holding, has launched a new mobile application designed to revolutionize the customer experience in managing insurance services. This app brings a plethora of digital tools to the fingertips of users, streamlining the management of insurance policies, claim submissions, and direct communications.
The innovative application enables users to access both active and expired insurance policies by entering their national ID number. It facilitates the download of policy documents directly and introduces an efficient car claim tracking system. Additionally, users can submit and monitor medical claims with ease, view a detailed history of past claims, and renew policies to ensure uninterrupted coverage.
A standout feature of the app is the direct medical consultation service, available during business hours, and the option for users to connect with an insurance broker via WhatsApp. The application also simplifies the process of applying for new insurance policies with a straightforward in-app form.
Aiming to foster health awareness, the app includes personalized health and wellness notifications, reminding users about medication schedules and providing custom alerts for women’s health. A dedicated section offers health articles and tips to encourage healthier daily routines.
Mrs. Nehal Break, Chairwoman of Contact Insurance Brokerage, expressed her enthusiasm about the app’s launch: “This application embodies our commitment to adapting our insurance services to the digital age, ensuring they are both advanced and user-friendly. It’s designed to significantly improve how our customers manage their policies and communicate with us, enhancing their overall experience.”
Mr. Said Zater, CEO of Contact Financial Holding, also remarked on the strategic importance of the app: “This launch is pivotal to our strategy for digital transformation in the insurance and financial sectors. It underscores our dedication to leveraging the latest technology to offer innovative solutions that not only meet our customers’ needs but also enhance their experience in managing their insurance needs seamlessly. This app is a testament to our innovation leadership and complements our extensive range of financial services, marking a significant step forward in our strategic expansion.”
