Ooredoo Kuwait Launches Enhanced Mobile App for Improved Customer Experience

Kuwait – Ooredoo Kuwait has unveiled a refreshed version of its mobile app, designed to offer customers a faster, easier, and more personalized experience. The update introduces a range of new features aimed at simplifying mobile service management, providing seamless usability for both tech enthusiasts and everyday users.

A Fresh Look for a Better Experience

The app now features a modern, intuitive interface that streamlines navigation. Whether users are checking their balance, managing accounts, or exploring the latest offers, the revamped design ensures an effortless and enjoyable experience.

Smart Usage Tracking

The updated app introduces smart usage tracking, enabling customers to visually monitor their data, call minutes, and SMS usage. This feature empowers users to manage their plans effectively and avoid unexpected overages, keeping them informed about their daily, weekly, or monthly consumption.

Multi-Number Management Made Easy

Managing multiple Ooredoo numbers is simpler than ever. Users can seamlessly switch between numbers and control all their lines from a single dashboard, making the app particularly useful for those managing family accounts or multiple business lines.

Lightning-Fast Payments and eSIM Activation

The revamped app offers fast and secure bill payments and recharges. Additionally, eSIM activation is now available in just 20 seconds—one of the fastest setups in the market—eliminating the need for a physical SIM card.

Nojoom Rewards, Auto-Payments, and Enhanced eShop

Ooredoo has also improved its Nojoom loyalty program integration, enabling customers to easily earn and redeem points with over 100 partners. The new auto-payment feature ensures bills are paid on time, while the enhanced eShop offers a seamless shopping experience for devices, plans, and add-ons—all within the app.

Roaming and Personalized Offers

Frequent travelers will appreciate the app’s simplified roaming management, allowing users to effortlessly activate and manage roaming services. Additionally, the app’s new personalized offer feature provides tailored recommendations based on user habits, ensuring customers receive the best options for their needs.

24/7 In-App Support

To further enhance the customer experience, Ooredoo has introduced 24/7 in-app support. Whether users need assistance with troubleshooting, FAQs, or live chat, help is always just a tap away.

Available Now!

The new Ooredoo app is now available for download on iOS and Android platforms, packed with features that make mobile service management faster, easier, and more personalized.

For more information, visit Ooredoo’s website at Ooredoo.com.kw or download the app today to experience the upgrade firsthand.

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