Abu Dhabi has been recognized as the best global city for internet connectivity in Kearney’s Global Cities Index. This accolade highlights the capital’s advanced digital infrastructure and its role in enhancing the user experience. The report emphasizes Abu Dhabi’s strategic location and favorable policies for attracting global talent.
Jio Haptik has partnered with du to bring its GenAI conversational suite to the UAE market, enhancing customer engagement and contact center operations. This collaboration, announced at GITEX Global 2024, aims to streamline interactions and improve service delivery while leveraging du’s cloud platform for data privacy and performance.
e& UAE has launched a multi-year technology transformation program in collaboration with ServiceNow and Quintica to modernize its technology infrastructure. This initiative focuses on utilizing AI automation and predictive analytics to enhance customer experiences, improve service reliability, and ensure agility in meeting the evolving demands of the telecommunications sector.
Mastercard has launched a world-class technology infrastructure in Saudi Arabia to facilitate local e-commerce transaction processing. This initiative aims to enhance the digital payments experience for consumers and partners while supporting the Kingdom’s economic diversification goals and digital transformation efforts in alignment with Saudi Vision 2030.
Ooredoo has launched Souq, an innovative digital marketplace in partnership with Urban Point, aimed at enhancing the shopping experience for customers in Qatar. Available through the Ooredoo App, Souq offers personalized discounts and vouchers across various services, while fostering connections between customers and local businesses.
Hala Payments has joined the Saudi Unicorn Program, enhancing its position in the fintech sector. This partnership provides access to strategic resources aimed at expanding market reach and driving innovation. Hala’s commitment to financial inclusion for SMEs aligns with Saudi Arabia’s Vision 2030 goals, fostering economic growth in the region.
The World Health Organization and Saudi Arabia have launched a digital health collaboration to expand the Hajj health card initiative. This initiative aims to support approximately 3 million pilgrims by providing critical health information and ensuring personalized care during the pilgrimage, enhancing safety and healthcare access.
Tuum has partnered with Google Cloud to enhance digital banking services in the EMEA region. This collaboration aims to improve scalability, security, and performance for financial institutions, enabling them to meet modern customer demands. Tuum’s deployment in Saudi Arabia marks a significant step towards supporting cloud-based financial development in the Middle East.
Sabre Corporation recently hosted a Technology Day in Jeddah, showcasing innovations for Saudi Arabia’s travel industry. The event emphasized Sabre’s commitment to the region and featured demonstrations of cutting-edge travel technologies designed to enhance customer experiences. Partnerships with local airlines further reinforce Sabre’s dedication to driving industry innovation.
du has extended its partnership with Nokia to enhance its 5G network capabilities in the UAE. The collaboration will incorporate advanced technologies like network slicing and massive IoT connectivity, ensuring a future-ready network that supports innovative services for both consumers and enterprises while striving towards sustainability and energy efficiency.
