Mohammed Ali Al Qaed, Chief Executive of the Information & eGovernment Authority (iGA), announced the launch of the MyGov app on the eGovernment App Store, marking the first phase of Bahrain’s initiative to consolidate digital government services. The initiative focuses on streamlining services into three primary platforms: “MyGov” for individuals, “AlTajir” for businesses, and “Bahrain” for visitors. Some applications, such as eKey 2.0, will continue to serve as supporting tools due to their specific functions.
Al Qaed emphasized that the iGA will continue enhancing the MyGov app by integrating additional eServices based on user demand and public usage, in collaboration with relevant authorities. This initiative aligns with Bahrain’s broader digital transformation strategy, aimed at improving public service delivery and fostering continuous improvements.
In the first quarter of 2025, the first phase of MyGov’s development was implemented, including the integration of BeAware Bahrain services, which were subsequently discontinued. Additionally, services from Bahrain Post and the Electricity & Water Authority (EWA) were consolidated, with a gradual phase-out based on user feedback.
Phase two, scheduled for the second quarter of 2025, will integrate eTraffic and Islamiyat services into MyGov, followed by the incorporation of Sehati, Wejhati, and eShabab services, which were selected based on high usage rates. This phase will also introduce 19 additional eServices, a unified payment system for criminal order and traffic violation payments, and new features for displaying documents and certificates.
Since its launch, MyGov has seen strong public interest, with 100,000 downloads within two weeks. The iGA encourages citizens and residents to download the app via the eGovernment App Store at bahrain.bh/apps, and to provide feedback through the National Suggestions and Complaints System (Tawasul) or the Government Services Contact Center at 80008001.
