du Partners with Microsoft to Enhance Call Center Operations with AI Solutions

du has partnered with Microsoft to enhance its call center operations using AI technologies. The collaboration will improve customer engagement, optimize operations, and ensure compliance with UAE data privacy regulations. AI-driven solutions like VoiceBots and real-time analytics will boost efficiency, customer satisfaction, and create new revenue opportunities for du.

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Egypt’s Government Pushes Forward on Digital Transformation Goals, Focusing on Automation and E-Services

Prime Minister Mostafa Madbouly emphasized Egypt’s commitment to national digital transformation, focusing on automating company registration and digitizing government services for improved access and efficiency. The government’s efforts include launching new e-services, implementing the Unified Services Card, and collaborating with various ministries to streamline business and social services.

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EMOSIM Partners with Tata Communications to Launch Nigeria’s First Travel eSIM

EMOSIM has partnered with Tata Communications to launch Nigeria’s first travel eSIM, offering seamless connectivity for outbound travelers. By utilizing Tata’s MOVE™ platform, the collaboration aims to enhance network reliability, drive digital adoption, and promote technological advancement in Nigeria’s telecom sector, supporting the country’s vision for innovation.

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Turkcell and Huawei Implement Autonomous Network Functions to Enhance Sustainability and Efficiency

Turkcell, in collaboration with Huawei, has integrated autonomous network functions into its IP Backbone Network, significantly improving energy efficiency and sustainability. This move aligns with Turkcell’s green energy initiatives, helping to reduce energy consumption and meet the growing demand for 5G-A and next-gen digital services while optimizing network performance.

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