Zain Kuwait has proudly earned the ISO 37301:2021 certification, an internationally recognized standard for Compliance Management Systems (CMS). As one of the first mobile network operators in the region to achieve this milestone, the certification highlights Zain’s strong commitment to regulatory adherence and its culture of integrity across all levels of the organization.
This achievement marks the seventh ISO certification for Zain Kuwait, further solidifying its position as the telecom operator with the most ISO certifications in the country. ISO 37301 provides a robust framework for developing, implementing, and evaluating an effective compliance management system, reinforcing high standards in regulatory compliance. Zain Kuwait’s leadership in ISO certifications reflects its relentless pursuit of excellence, establishing it as the leader in compliance and management systems within Kuwait’s telecom market.
ISO 37301 includes specific requirements on competence, communication, and awareness. By meeting these standards, Zain ensures that the vision of its top management is effectively translated into action across all levels of the organization. The commitment of Zain’s governing body and top management is demonstrated through their decisions and actions, ensuring regulatory compliance is ingrained in the company’s operations.
Nawaf Al-Gharabally, CEO of Zain Kuwait, commented, “Adhering to the highest compliance standards is essential, not optional. This ISO 37301 certification reflects our commitment to global best practices and is a key driver of our ‘4WARD’ strategic aspirations, helping sustain long-term growth, create value, and enhance investor confidence. As the first operation within the Zain Group to achieve this certification, we hope our sister companies will follow suit, using our experience as a model to elevate telecom regulatory compliance across our entire footprint. This achievement is thanks to the dedicated cooperation between the Zain Group and Zain Kuwait’s regulatory teams, whose hard work and integrity continue to strengthen our regulatory compliance practices.”
