Morocco’s strides in digital transformation were showcased on Wednesday at the regional congress “Towards a Digitally Accessible Arab Region – ICTs for All 2025,” held in Amman, Jordan. Safaa El Alaoui, Head of the Universal Digital Access Service at the Moroccan Digital Development Agency (ADD), presented the country’s strategic roadmap for advancing digital inclusion and public service digitalization.
The congress, organized by Jordan’s Telecommunications Regulatory Commission in partnership with the UN Economic and Social Commission for Western Asia (ESCWA) and the International Telecommunication Union (ITU), focused on promoting digital accessibility across the Arab region. El Alaoui highlighted that the ADD’s roadmap aligns with Morocco’s “Digital Morocco 2030” strategy, launched in September 2024. This strategy aims to drive digital economic growth, develop local tech solutions, create jobs, and fast-track the digitization of public services.
Key elements of the roadmap include modernizing public administration, enhancing interoperability between services, improving the user experience, and fostering digital adoption among citizens, especially vulnerable populations.
