Ooredoo Kuwait continues to strengthen its position as a telecom leader in the country and region, driven by its robust innovation track record, ongoing investment in cutting-edge technologies, and infrastructure designed to meet future demands. The company is embarking on a new phase of network evolution, focused on three key strategic pillars: advanced 5G, artificial intelligence (AI), and sustainability.
Issa Haider, Chief Technology Officer at Ooredoo Kuwait, emphasized, “We don’t see technology as just operational tools, but as a comprehensive operating model that drives innovation, lays the foundation for smart communications, and delivers effective digital solutions to key sectors and society.” He also confirmed the company’s readiness to roll out its 5G Advanced network, alongside reallocating spectrum in the 2300 and 2600 MHz (TDD) bands, marking a significant leap in advancing the national digital economy.
Ooredoo has upgraded its radio access network with massive MIMO antennas and prepared the infrastructure to support network slicing and edge computing. These upgrades will serve critical sectors such as ports, oil, smart education, and healthcare. Haider highlighted that AI is no longer a supplementary tool but now serves as the core of Ooredoo Kuwait’s operations, being utilized across various network levels, including self-organizing networks (SON), predictive maintenance, AI-driven digital customer service, customer satisfaction analytics, and experience quality prediction.
The company is also working on establishing an AI Center of Excellence and adopting a self-decision-making network architecture capable of delivering real-time, customized services. Additionally, Ooredoo is using advanced dashboards to monitor energy consumption, measure carbon footprint, manage electronic waste, and generate reports aligned with GSMA and CITRA standards.
