Jordan has rolled out a major upgrade to its Sanad government services app, introducing instant digital identity activation and a fully mobile issuance process. The update eliminates the need for citizens to visit physical service centers by enabling automatic digital ID activation through iris biometrics provided by IrisGuard.
According to the government news agency, the enhanced Sanad app now supports end-to-end digital transactions, allowing users to complete government services from application through payment entirely within the platform. The app has also expanded its payment capabilities, adding support for Apple Pay and Google Pay alongside existing options such as credit cards and direct bank transfers.
Sanad currently hosts more than 2 million activated digital identities, with around 1.3 million monthly users and nearly 6 million transactions processed. The platform provides access to over 500 government services, representing roughly 80 percent of all public services available online in Jordan.
The upgraded app functions as a digital government wallet, storing secure digital versions of national IDs, driving licences, and vehicle registrations. Early adoption figures show strong engagement, with more than 2,000 electronic payment transactions recorded within five days of the update.
The Ministry of Digital Economy and Entrepreneurship is expected to launch an awareness campaign to explain the new instant activation process. Officials say Sanad will remain a cornerstone of Jordan’s digital transformation strategy, positioning the country as a regional leader in digital government services.
