Jordan Unveils National Digital Transformation Strategy 2026–2028 to Drive Economic Growth and Inclusion

Jordan’s Ministry of Digital Economy and Entrepreneurship has launched the National Digital Transformation Strategy 2026–2028, outlining a comprehensive framework aligned with the country’s three modernization visions: the Economic Modernization Vision, the Public Sector Modernization Roadmap, and the Political Modernization Document, according to Petra.

The strategy envisions a digitally empowered, secure, and sustainable Jordan, capable of harnessing technology and innovation to fuel economic growth. It prioritizes building advanced digital infrastructure, developing a competitive digital economy, and fostering an inclusive, sustainable society.

Key strategic goals include establishing secure and flexible digital infrastructure; delivering integrated, reliable government services through unified, citizen-centric platforms; and creating an inclusive national digital economy powered by innovation and entrepreneurship. The plan also focuses on supportive legislation, strong national data governance, fair digital inclusion, and deeper collaboration with the private sector and academia.

Implementation will follow guiding principles such as interconnected services, citizen-focused design, data-driven decision-making, proactive service delivery, adaptability to emerging technologies, universal digital access, eliminating repeated data submissions, and adopting a “digital by design” approach from inception.

The strategy identifies four main beneficiary groups: government entities; individuals including citizens, residents, and visitors; establishments such as private sector companies, NGOs, freelancers, and entrepreneurs; and government employees.

Five strategic pillars form the core of the plan:

  1. Digital infrastructure
  2. Seamless and intelligent digital government services
  3. Digital identity and signature
  4. Privacy and digital trust
  5. Participation and digital inclusion

Foundational enablers include legislative and regulatory frameworks, innovation and entrepreneurship, strategic partnerships, data, artificial intelligence, and advanced technologies.

The governance model is participatory and integrated, involving the Ministry of Digital Economy and Entrepreneurship, the Digital Transformation Unit at the Prime Ministry, and other governmental stakeholders. A draft version was previously released for public consultation to gather feedback and recommendations.