Jordan has officially launched its new e-Passport service, marking a major step forward in the country’s digital transformation strategy. The enhanced travel document combines modern design, robust security features, and advanced digital technology, ensuring global reliability while maintaining the same legal status and fees as traditional passports. Starting September 1, 2025, citizens can choose to issue or renew either a paper passport or an e-Passport.
The pilot launch was inaugurated by Minister of Interior Mazen Faraya and Minister of Digital Economy and Entrepreneurship Eng. Sami Smeirat, alongside Civil Status and Passports Department Director General Eng. Ghaith Al-Tayeb. Minister Faraya described the initiative as a “qualitative leap” in government services, designed to improve efficiency, reduce pressure on offices, and make services more accessible.
Minister Smeirat emphasized that the e-Passport complies with global standards and ensures maximum data protection. Jordan has activated its public key infrastructure and submitted its certification to the International Civil Aviation Organization (ICAO), enabling faster verification of documents at international borders.
From a technical perspective, the e-Passport contains a secure smart chip storing personal and biometric data, a durable polycarbonate profile page, and invisible security features to prevent forgery. Valid for five years, the e-Passport will be available through the Civil Status Department’s online portal or the Sanad app for citizens with an activated digital ID. Delivery will be handled by Jordan Post for a fee of three dinars.
The traditional paper passport remains valid and available as an option until new regulations are introduced. Meanwhile, Jordan’s wider digital services rollout continues to accelerate—25 electronic services and six digital services have already been launched, with e-transactions rising from 4.63% in early 2025 to 23% in recent months, reflecting growing public adoption of digital government solutions.