Global software provider WiseTech Global and Saudi digital leader Elm have signed a landmark agreement at the 2025 Saudi Supply Chain and Logistics Conference to accelerate the Kingdom’s logistics transformation.
The two companies signed a non-binding Memorandum of Understanding to explore digital solutions that combine WiseTech’s global cloud expertise with Elm’s deep local market knowledge. The partnership aims to deploy advanced automation and tracking tools that simplify operations, improve service quality, and enhance customer experience across the logistics chain.
Both parties will exchange knowledge to develop flexible, practical technologies tailored to Saudi Arabia’s regulatory and operational environment. Elm’s logistics leadership and WiseTech’s execution teams will pilot solutions designed to deliver sustainable value across freight, forwarding, and last-mile operations.
The initiative aligns with Saudi Arabia’s broader digital transformation agenda and its push to expand national logistics capacity under Vision 2030. As the Kingdom invests heavily in ports, airports, and transport corridors, digital platforms are expected to act as the multiplier that converts infrastructure into real performance gains.
Early impact is likely to be seen in visibility and documentation. Digital workflows can reduce customs processing time, cut manual reconciliation, and improve shipment tracking, enabling faster turnarounds and fewer customer disputes. For operators, this means fewer exceptions and more predictable operations. For shippers, it means clearer, more reliable delivery timelines.
Progress will be measured through pilot projects and tangible KPIs such as reduced dwell times, faster clearance, fewer invoice disputes, and higher on-time delivery rates. The ability to adapt solutions to local needs, including Arabic language support and integration with Saudi customs systems, will determine how widely the tools are adopted.
The partnership reflects a global shift toward digitising trade lanes, where cleaner data, lower costs, and greener operations are becoming strategic imperatives. In Saudi Arabia, software is increasingly the layer that turns physical investment into competitive advantage.
