Key Takeaways:
- CloudFabrix, a leader in AIOps, will unveil its GenAI-driven Telco Service Assurance and Service Delivery solution for next-gen networks at Gitex Global 2024.
- The solution aims to enhance fault and performance management, leveraging GenAI-based automation for operational insights.
- CloudFabrix has achieved significant success with Tier 1 Telcos across North America, APAC, and MEA.
CloudFabrix, the innovator behind the Robotic Data Automation Fabric (RDAF) Platform and a leader in the Gigaom AIOps Radar report for three consecutive years, is set to launch its GenAI-driven Telco Service Assurance and Service Delivery solution for next-generation Telco Networks in the Middle East and Africa (MEA) region. This groundbreaking solution will be showcased at Gitex Global 2024, hosted at Cisco’s booth H22-C20 in the Dubai World Trade Center.
The new Telco solution enables service providers to utilize GenAIOps (GenAI-based AIOps) for effective Fault Management, Performance Management, and Operational and Asset Insights, ensuring faster service rollouts and enhanced service assurance.
Operating in complex and multi-domain environments—encompassing Campus, Datacenter, Optical, Mobility, and 5G RAN—large Telcos face challenges in streamlining their network operations. Meeting stringent SLAs for user experience, performance, and uptime is essential for distinguishing market leaders from competitors. CloudFabrix’s approach focuses on data convergence and offers a comprehensive view through GenAI-based workflow automation.
Since its launch last year, CloudFabrix’s AI-driven Telco Service Assurance and Automation Solution has gained traction, securing multiple Tier 1 Telco clients in North America, APAC, and the MEA region due to its unique capabilities.
For instance, a Tier 1 Telco in North America, which operates retail stores and 25 datacenters, has utilized CloudFabrix’s solution to achieve unified visibility across its operations, enhancing service delivery and operational excellence. Another global Telco has implemented CloudFabrix’s solution in its Managed Hosting and Managed Services unit, using cross-domain tools for AIOps services. Key outcomes for these clients include:
- Telco Service Assurance: Integration of disparate data types and tools, including data from Cisco Thousand Eyes and Accedian for AIOps.
- Network Health: Improved asset visibility and insights across Telco domains.
- Unified Interface: A single pane of glass for Campus, Datacenter, and Retail Stores.
- Event Correlation: Enhanced x-domain event correlation, root cause analysis, incident management, and predictive insights.
- Performance Management: Comprehensive management across the mobility domain.
- Data Analytics: Ingestion, transformation, and enrichment of bulk statistics, SNMP traps, and KPI-driven anomaly detection and predictive analytics at scale.
Additionally, the Macaw GenAI Assistant, launched at Cisco Live 2023, supports conversational queries for ITOps and NOCOps service desk workflows. CloudFabrix’s customers utilizing Telco service assurance and network automation can leverage Macaw GenAI as a centralized operations interface.
CloudFabrix’s Telco Service Assurance and Unified Network Observability solution will be featured at Gitex, Dubai, from October 14 to 18, at Cisco’s booth.
