Shahzaib

Orange Jordan Launches Initiative to Strengthen Direct Communication with Customers

Orange Jordan launched an initiative to strengthen direct communication with customers, engaging over 1,100 employees across the Kingdom. The initiative focused on gathering customer feedback to enhance the company’s services. This effort aligns with Orange’s commitment to customer-centricity, improving experiences and fostering stronger connections with its community.

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EG-ATRC Hosts Online Training on Frequency Spectrum Monitoring Techniques

The African Egyptian Centre for Telecommunication Regulation (EG-ATRC) hosted an online training course on frequency spectrum monitoring from April 6-10. The course, attended by 28 experts worldwide, covered spectrum monitoring techniques, interference identification, and electromagnetic field measurements. This collaboration with the ITU Academy strengthens the Centre’s regional role in ICT training.

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Tamkeen and Invita Collaborate to Launch Nasmaakum Sign Language App for Hearing-Impaired Accessibility

Tamkeen and Invita have partnered to launch Nasmaakum, a sign language mobile app aimed at enhancing accessibility for individuals with hearing and speech impairments in Bahrain. This initiative will help bridge communication gaps, empowering hearing-impaired individuals to access services and support, and aligns with Bahrain’s inclusivity and SDG goals.

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Orange Launches ‘My Customer, My Boss’ Initiative Across 17 Subsidiaries in the Middle East and Africa

Orange has launched the ‘My Customer, My Boss’ initiative across 17 subsidiaries in the Middle East and Africa, involving 10,000 employees who met 15,000 customers in 120 locations. This initiative, aimed at strengthening customer satisfaction, will be annual, with feedback analyzed using AI for continuous service improvement.

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Orange Extends e-Commerce Partnership with Kuehne+Nagel in France, Poland, and Africa

Orange has extended its partnership with Kuehne+Nagel for the e-commerce logistics of communication hardware in France, Poland, and Africa. The renewed three-year deal focuses on secure logistics and sustainable solutions for high-value orders, supporting Orange’s expansion in mobile telephony and internet access markets while optimizing delivery and fulfillment efficiency.

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