stc Group has partnered with Nexthink to implement digital employee experience (DEX) management solutions, improving service delivery and maintaining its leadership. The collaboration has led to a 50% improvement in DEX scores, faster issue resolution, and enhanced employee productivity, positioning stc Group for continued digital-driven success.
Bahrain’s Information & eGovernment Authority (iGA) achieved significant digital transformation milestones in H1 2024, including 4 million electronic transactions, BD374 million in digital payments, 35 new eServices, and partnerships with key entities. The iGA also launched major national systems and improved government service efficiency and effectiveness.
Presight AI Holding reported a 17.4% revenue increase to AED603.5 million and a 39.1% rise in pre-tax profit for H1 2024. Key achievements include acquiring a 51% stake in AIQ, forming IntelliGrid, and securing major partnerships, driving strong financial performance and reinforcing their commitment to AI-driven innovation.
Kaspersky’s report reveals a surge in cyberattacks targeting telecom, mass media, and construction sectors in H1 2024. Telecoms faced the highest attacks due to sensitive data, while mass media and construction firms were also significantly targeted. Oman’s MTCIT managed over 460 cybersecurity incidents in 2023, showcasing resilience.
Grameenphone, Bangladesh’s largest telecom provider, partners with Mobileum to implement an AI-powered Revenue Assurance and Fraud Management solution. This collaboration aims to prevent revenue leakage, enhance fraud detection, and improve customer experience, supporting Grameenphone’s commitment to innovation and secure service delivery.
She Loves Tech launched its Islamabad round, co-hosted by Telenor Velocity and organized by CIRCLE Women Association. Held at Telenor Pakistan’s Campus ‘345’, the event featured ten women-led tech startups competing for a spot in the National Finale, offering mentorship, workshops, and networking opportunities.
Vodafone Qatar and Qatar Charity have launched the ‘Better Connections’ training program, focusing on Customer Service and Retail Skills. Led by Mahmoud Reda, the course includes interactive discussions, case studies, and practical activities, aiming to enhance communication and customer management skills among Qatar Charity employees.
Bahrain Telecommunications Company (Beyon) announced stable Q2 2024 profits of BD19.8 million, consistent with Q2 2023. Revenues increased by 7% to BD112.5 million. H1 2024 saw a 2% profit rise to BD38.6 million and a 7% revenue increase to BD222.9 million, driven by mobile, datacoms, and digital services.
The Communications, Space and Technologies Commission (CST) announced the participation of 21 local and international companies in the second cohort of the Emerging Technologies Regulatory Sandbox (ETS). The sandbox supports entrepreneurs, promotes emerging technologies, and addresses regulatory challenges, targeting sectors like telecommunications, health, and energy with innovative solutions.
The GSMA is hosting its first Digital Nation Summit in Pakistan on August 7, in collaboration with the Ministry of IT & Telecom. The event will feature discussions on leveraging mobile technology for a sustainable and inclusive Digital Pakistan, with opportunities to engage with industry pioneers and thought leaders.
