Shahzaib

Pakistan’s State Minister Advocates for Youth Empowerment Through Technology

State Minister Shaza Fatima Khawaja highlighted the importance of equipping Pakistan’s youth with advanced technological skills for development. Speaking at a report launch, she emphasized digitalization initiatives, including the introduction of digital identities and the adoption of digital payments, to enhance societal interactions and foster economic growth.

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Egypt Advances Call Center Operations with AI-Powered Quality Assurance Tool

Egypt’s Ministry of Communications and Xceed have partnered to develop an AI-powered quality assurance application for call centers. The tool aims to enhance operational efficiency by analyzing customer service calls in real-time, identifying issues, and improving service quality, reinforcing Egypt’s position as a leader in the global outsourcing market.

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The SAMENA Council Leaders’ Summit on May 13th to Focus on Technology Integration in the 5.5G Era as well as Stakeholder Inclusion & Sustainable Development, to Help Catalyze Digital Prosperity across Regions

The SAMENA Telecommunications Council’s Leaders’ Summit 2024 is set to occur on May 13th at Atlantis – The Palm, focusing on “Integration, Intelligence & Sustainability in Infrastructure.” With global and regional partnerships, the summit will explore crucial ICT developments, including sustainable digital transformation and 5.5G technology advancements.

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