Riyadh Air has partnered with IBM to integrate WatsonX and AI solutions into its operations. This collaboration aims to enhance guest and employee experiences, optimize flight operations, and set a new standard for aviation as part of Saudi Arabia’s Vision 2030. The airline aims to become the world’s first digital-native carrier.
du has partnered with Microsoft to enhance its call center operations using AI technologies. The collaboration will improve customer engagement, optimize operations, and ensure compliance with UAE data privacy regulations. AI-driven solutions like VoiceBots and real-time analytics will boost efficiency, customer satisfaction, and create new revenue opportunities for du.
Samsung Gulf and e& UAE have signed an MoU to collaborate on AI-powered connectivity solutions, exclusive device launches, and smart home experiences. This partnership aims to enhance customer experiences, drive digital transformation, and set new standards for connectivity, entertainment, and smart living across the UAE, with a focus on innovation.
Microsoft has partnered with the Government of Kuwait to establish an AI-powered Azure Region, driving digital transformation in line with Kuwait’s Vision 2035. The initiative aims to boost local AI capabilities, foster economic growth, attract global businesses, and enhance public sector efficiency, including the integration of Microsoft 365 Copilot.
Zong 4G has integrated DeepSeek AI’s open-source models into its ecosystem to enhance internal efficiencies, streamline processes, and improve operational performance. By adopting AI-driven solutions, Zong optimizes employee productivity and enhances the customer experience. The partnership aligns with Zong’s vision of digital transformation and AI-powered innovation.
The UAE will leverage advanced digital technologies and AI-driven mechanisms to combat counterfeit goods and commercial fraud. This initiative, discussed at a forum organized by the Abu Dhabi Judicial Department, includes tightening sanctions, enhancing quality control, and increasing public awareness to protect consumer rights and ensure market fairness.
Huawei is expanding its presence in Qatar by venturing into the AI industry, aiming to support Qatar’s Vision 2030. The company plans to provide AI solutions, cloud services, and smart city technologies. Huawei also partnered with Starlink WLL to distribute its cloud services, enhancing Qatar’s digital transformation.
Riyadh Air has partnered with IBM to integrate WatsonX AI into its operations, enhancing customer experiences and optimizing flight operations. This move supports the airline’s goal to become the world’s first digital-native carrier, aligning with Saudi Arabia’s Vision 2030 to serve 330 million passengers annually by 2030.
LG Uplus has partnered with Zain Group to expand its AI service, ‘ixi-O,’ into the Middle East. The collaboration aims to enhance telecommunications in Saudi Arabia and other regions by integrating AI features like voice phishing detection, caller identification, and call recording, aligning with Saudi Arabia’s Vision 2030.
A team of researchers from Australia and Bangladesh has developed an advanced machine learning model that detects toxic comments with 87% accuracy. This model outperforms existing methods by reducing false positives, improving content moderation, and offering a more scalable solution for managing harmful online interactions across multiple languages.
