Technology news and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
Orange Egypt and the Public Prosecution have launched a major digital services platform within the My Orange app, enabling citizens to access legal and governmental services—including traffic, family, and criminal cases—entirely online. Users can submit requests, pay fees, track updates, and receive documents digitally, supporting Egypt’s national digital-government vision.
Algeria has inaugurated a new joint digital contact center in Bani Thor, built with Algeria Post, Mobilis, and Algeria Telecom. Equipped with modern facilities, the center improves nationwide customer service while creating 400 jobs. It supports Algeria’s broader plan to grow the call center sector to 10,000 jobs by 2027, generate $1.2 billion in revenue by 2029, and build a competitive regional outsourcing industry.
Oman’s digital payments ecosystem experienced major growth in 2024, driven by mobile payments, card transactions, and improved financial infrastructure. Mobile payment volumes quadrupled, OmanNet saw large gains, and clearing systems expanded significantly. Supported by regulatory reforms and Vision 2040 goals, Oman is rapidly moving toward a secure, integrated, cashless financial environment.
Morocco’s Digital Development Agency has approved a new roadmap to accelerate the Digital Morocco 2030 vision. The strategy focuses on modernizing public services, expanding digital access, supporting innovation, and improving institutional governance. It builds on recent progress in broadband and tech regulation while addressing challenges like digital skills, rural connectivity gaps, and cybersecurity.
Kuwait has approved a new Digital Commerce Law designed to modernize and regulate online commercial activity through a clear, future-ready legal framework. The law streamlines licensing, legally recognizes digital documents, strengthens consumer protection, and introduces a regulatory sandbox for tech innovation. It positions Kuwait as a rising regional digital hub while supporting entrepreneurs and ensuring transparent dispute resolution.
Bahrain has partnered with Singapore’s MonetaGo to implement a National Digital Public Infrastructure that will digitise and secure all financed trade transactions in the Kingdom. The project aims to close the SME financing gap through alternative data credit scoring, reduce fraud, and build a trusted, interoperable digital trade bridge between Bahrain and Singapore. The initiative strengthens Bahrain’s leadership in fintech innovation and accelerates regional digital integration.
First.tech and ELM have signed an MoU to drive digital interoperability between the UAE and Saudi Arabia, focusing on secure data exchange, joint insurtech and govtech initiatives, and integrated public–private sector services. The partnership aims to streamline cross-border processes, improve access to digital services, support national transformation agendas, and enhance regional cooperation in the digital economy.
TikTok has launched its Time and Well-Being feature, replacing the old screen-time page with tools like affirmation journals, relaxation sounds, breathing exercises, and wellness missions. The update encourages mindful digital habits and supports users—especially teens—in building a healthier, more balanced experience on the platform.
Morocco’s new digital complaint-tracking app allows citizens to receive real-time SMS updates on the progress of their cases. The platform strengthens judicial transparency, speeds up communication, and supports the country’s wider digital transformation efforts in public service and justice delivery.
Kuwait has launched the Salem app, a unified digital health platform that replaces the Seha system and integrates 30+ services. Users can book appointments, access medical records, view lab results, and receive prescription alerts. The initiative supports Kuwait Vision 2035 and strengthens the country’s broader health digitalisation strategy.