Zong has been ordered by the Islamabad High Court to refund Rs2 billion to affected customers after the company failed to comply with a PTA directive. The case involves illegal service fees charged on prepaid mobile cards, marking a significant step towards greater consumer protection in Pakistan’s telecom sector.
Qatar’s Ministry of Communications and Information Technology has launched the Digital Skills Working Group to enhance digital skills development across government entities. The group will focus on training programs, collaboration, and aligning efforts to create a robust digital skills ecosystem, supporting Qatar’s national digital transformation goals.
Saudi Arabia and Iraq are enhancing their digital partnership through discussions on joint investments and digital transformation. The talks aim to foster innovation, support entrepreneurship, and contribute to economic growth. The collaboration aligns with Saudi Vision 2030 and Iraq’s digital strategy to strengthen their economies through emerging technologies.
Bahrain’s Taqyeem Committee reviewed the results of its 5th evaluation round, which assessed 64 service centres and 13 virtual service centres across 21 government entities. The meeting highlighted efforts in adopting digital transformation, innovation, and customer satisfaction, emphasizing the importance of collaboration to improve government service delivery.
The Pakistan Telecommunication Authority (PTA) has introduced a new licensing system for VPN providers to regulate and monitor VPN traffic. The system aims to curb unregistered VPNs and increase security. Licensed local VPN providers will be required to comply with national laws and offer services while enabling government oversight for security.
PTA issued 177 telecom licenses in the fiscal year 2023-24, bringing the total number of licenses issued to 2,140. The fully digitized licensing system improves efficiency and accessibility, particularly benefiting remote regions. This advancement aims to foster inclusivity and transparency in the telecom sector, enhancing overall service delivery.
Oman has launched the ‘Digital Transformation: A New Reality’ campaign under its Tahawul programme to promote the adoption of digital government services. The initiative aims to improve efficiency, enhance public services, and raise awareness about the benefits of digital transformation, aligned with Oman Vision 2040 goals for sustainable development.
Bahrain’s Taqyeem Committee, led by iGA Chief Executive Mohammed Ali Al Qaed, reviewed the results of the 5th round of government services evaluation (Taqyeem 5). The meeting discussed findings from 64 service centres, focusing on digital transformation, innovation, and customer satisfaction in government service delivery.
The Bangladesh government has proposed a new telecommunications act, aiming to regulate social media, online platforms, and internet-based services. The draft introduces penalties, mobile court enforcement, and a regulatory sandbox for innovation. Industry experts express concerns about its impact on innovation and small businesses, particularly in the broadband sector.
Bahrain’s parliamentary delegation participated in the 19th Internet Governance Forum (IGF 2024) in Saudi Arabia, focusing on digital cooperation, AI, cybersecurity, and data privacy. They discussed enhancing digital infrastructure, legislative frameworks, and international collaboration to ensure equitable access to technology and foster economic growth and social development globally.
