NTRA and CPA Collaborate to Launch Digital Platform for Telecom Complaints in Egypt

Egypt’s National Telecommunications Regulatory Agency (NTRA) has partnered with the Consumer Protection Agency (CPA) to establish a digital platform for resolving telecom complaints more efficiently. The platform will feature an online complaint registration system and an automated process, improving response times and user awareness of rights and responsibilities.

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BTRC Seeks Public Input on Draft Guidelines for NGSO Satellite Service Operators

The Bangladesh Telecommunication Regulatory Commission (BTRC) is inviting public feedback on draft guidelines for Non-Geostationary Orbit (NGSO) Satellite Service Operators. The guidelines, available on BTRC’s website, aim to regulate satellite-based services in Bangladesh, with feedback due by 18 November. No licenses have yet been granted for NGSO services.

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Oman Concludes Registration for Digital Transformation Ambassador Initiative

The Ministry of Transport, Communications, and Information Technology in Oman has closed registration for its ‘Governorate Ambassadors Initiative for Digital Transformation.’ The initiative aims to boost digital skills and services across the country, selecting 66 ambassadors for specialized training to enhance community engagement and foster a tech-savvy society.

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Qatar’s Communications Regulatory Authority Launches New Consumer Protection Policy

The Communications Regulatory Authority of Qatar has introduced the Communications Consumer Protection Policy and Regulation, setting new standards for consumer rights in the telecommunications sector. This initiative enhances transparency and accountability among service providers, ensuring that consumer rights are safeguarded in a rapidly evolving digital landscape.

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