Huawei and Salam Mobile Team Up to Enhance Customer Experiences in Saudi Arabia
The partnership will offer tailored promotions, enhanced services, and a Salam Mobile self-service kiosk at the Huawei Flagship Store in Riyadh.
Partnerships
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Jio Haptik Partners with du to Launch GenAI Conversational Solutions in the UAE
Jio Haptik has partnered with du to bring its GenAI conversational suite to the UAE market, enhancing customer engagement and contact center operations. This collaboration, announced at GITEX Global 2024, aims to streamline interactions and improve service delivery while leveraging du’s cloud platform for data privacy and performance.
du Extends Partnership with Nokia to Enhance 5G Network Capabilities
du has extended its partnership with Nokia to enhance its 5G network capabilities in the UAE. The collaboration will incorporate advanced technologies like network slicing and massive IoT connectivity, ensuring a future-ready network that supports innovative services for both consumers and enterprises while striving towards sustainability and energy efficiency.
PTCL Partners with China Mobile International to Enhance Global Connectivity at GITEX 2024
Pakistan Telecommunication Company Limited (PTCL) has partnered with China Mobile International (CMI) to enhance global connectivity through resource sharing. This collaboration, announced at GITEX 2024, enables PTCL’s extensive fibre network and CMI’s international presence to deliver seamless services, driving digital growth in Pakistan and beyond.
Dubai Internet City Partners with Nasscom to Boost Technological Innovation and Talent Development
Dubai Internet City has partnered with Nasscom to promote technological innovation and talent development. This strategic collaboration will support Indian tech companies in accessing the Middle East market and provide opportunities for joint research and development, enhancing the capabilities of both organizations in the tech sector.
Zain Group and Ericsson Renew Partnership to Enhance Sustainability in Telecommunications
Zain Group and Ericsson have renewed their partnership to enhance sustainability in telecommunications. The extended Memorandum of Understanding focuses on building energy-efficient networks, achieving significant energy reductions, and promoting responsible e-waste disposal, all while supporting Zain’s transition to Net Zero.
Dubai Chambers and du Forge Strategic Partnership to Empower Local Businesses
Dubai Chambers has partnered with du to enhance support for local businesses through exclusive services and access to du’s Entrepreneurship Hub at DIFC. The collaboration aims to empower SMEs with training in digital transformation and AI technologies, fostering innovation and competitiveness in Dubai’s business ecosystem.
InfraX Partners with Zoho Corp to Drive IoT Innovation in UAE Enterprises
InfraX has partnered with Zoho Corp to accelerate digital transformation in UAE enterprises through innovative IoT solutions. Announced at Gitex Global 2024, this collaboration will leverage a low-code IoT platform to deliver tailored solutions, enhancing operational efficiency, sustainability, and customer experiences across various business verticals.
Ericsson and e& International Sign MoU to Advance Autonomous Networks at Gitex Global 2024
Ericsson and e& International have signed a Memorandum of Understanding (MoU) at Gitex Global 2024 to explore the development of autonomous networks. The collaboration will leverage AI to enhance network autonomy, improve customer experience, and promote environmental sustainability, aligning with e&’s commitment to achieving net-zero carbon emissions.
du Partners with Netcracker Technology to Enhance Customer Experience with GenAI Solutions
Du has partnered with Netcracker Technology to leverage the GenAI Telco Solution, enhancing customer experiences in the UAE telecom sector. This collaboration aims to deliver personalized, consistent, and multilingual support, setting a new standard for digital customer service while prioritizing inclusivity and efficient self-care interactions.