Technology news and insights in the Middle East, South Asia, and Africa
Technology News and insights in the Middle East, South Asia, and Africa
Ooredoo Kuwait partnered with Infobip to launch the Agentic AI-powered CXOP platform, enabling Kuwaiti enterprises to deliver personalized, autonomous customer interactions across multiple channels — a milestone in the country’s conversational AI and digital transformation journey.
Oman hosted the Digital Content Conference with AI in Muscat, showcasing its Vision 2040-driven push for innovation. The event highlighted AI’s role in creative industries, entrepreneurship, and digital transformation, while launching competitions to encourage young creators and influencers in AI content.
AI is reshaping retail in the Middle East, with procurement and customer experience leading adoption. The region is also outpacing global peers in AR and computer vision use, though challenges in complexity and regulation remain.
Achieva Inc. has launched with a focus on AI-powered Salesforce solutions for insurance and financial services. Its upcoming CRM platform will integrate AI, LLMs, and predictive analytics to streamline policy workflows, boost compliance, and drive hyper-personalized engagement.
Malaysia’s 13th Malaysia Plan prioritises AI as a key driver of national digital transformation, anchored by the AI Nation Framework and leveraging the country’s 5G network for smart city solutions.
Mastercard’s Africa AI whitepaper shows how responsible AI adoption could add billions to the economy, create 230 million jobs by 2030, and expand financial inclusion. It highlights opportunities in key countries but warns of risks from regulatory gaps and data challenges.
Saudi Arabia’s Humain will launch Allam, a state-of-the-art Arabic AI model, this month. Designed to understand classical and regional dialects while grasping cultural nuances, it will debut via the Humain Chat app.
F5 and MinIO deepen their partnership to deliver scalable, secure AI data solutions for hybrid multicloud environments, addressing latency, cloud costs, and data security challenges across multiple industries.
In logistics, speed is expected. What’s rare — and increasingly valuable — is intelligence. As global supply chains stretch, customer…
Flydubai and UAE tech firm Emaratech have partnered to introduce AI-powered smart biometric gates at flydubai’s Airport Operations Centre, streamlining immigration for pilots and cabin crew. This paperless, secure system enhances operational efficiency, reduces wait times, and supports the airline’s commitment to innovation and future-ready aviation solutions.