du Partners with Microsoft to Enhance Call Center Operations with AI Solutions

du has partnered with Microsoft to enhance its call center operations using AI technologies. The collaboration will improve customer engagement, optimize operations, and ensure compliance with UAE data privacy regulations. AI-driven solutions like VoiceBots and real-time analytics will boost efficiency, customer satisfaction, and create new revenue opportunities for du.

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Ericsson and Mobily Enhance 5G Connectivity in Saudi Arabia with AI-Powered Uplink Optimiser

Ericsson and Mobily have completed a successful trial of Ericsson’s AI-powered 5G Uplink Interference Optimiser, improving 5G uplink performance, spectral efficiency, and throughput. This collaboration enhances Mobily’s network, providing faster upload speeds and improved connectivity, contributing to Saudi Arabia’s digital infrastructure goals under Vision 2030.

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