India has introduced stricter regulations for telecom service providers, imposing fines up to Rs 10 lakh for failing to curb unsolicited commercial communication (UCC) and SMS spam. The new rules simplify the complaint process and enforce faster actions against spammers, aiming to enhance consumer protection and digital communication security.
Qatar’s Ministry of Commerce and Industry has launched a mobile app allowing consumers to submit complaints about product quality, services, and pricing. The app offers various complaint categories and requires users to provide specific details. This initiative is part of MoCI’s efforts to protect consumer rights and market standards.
Bahrain’s Ministry of Industry and Commerce has launched a campaign to regulate e-commerce businesses, requiring registration of e-store links, secure payment methods, clear return policies, and timely deliveries. Non-compliance will lead to legal consequences, aiming to protect consumers, promote fair competition, and boost the country’s digital economy.
Egypt’s National Telecommunications Regulatory Agency (NTRA) has partnered with the Consumer Protection Agency (CPA) to establish a digital platform for resolving telecom complaints more efficiently. The platform will feature an online complaint registration system and an automated process, improving response times and user awareness of rights and responsibilities.
The Communications Regulatory Authority of Qatar has introduced the Communications Consumer Protection Policy and Regulation, setting new standards for consumer rights in the telecommunications sector. This initiative enhances transparency and accountability among service providers, ensuring that consumer rights are safeguarded in a rapidly evolving digital landscape.
