24 November 2024
Headlines

Consumer Protection

NTRA and CPA Collaborate to Launch Digital Platform for Telecom Complaints in Egypt

Shahzaib03 mins

Egypt’s National Telecommunications Regulatory Agency (NTRA) has partnered with the Consumer Protection Agency (CPA) to establish a digital platform for resolving telecom complaints more efficiently. The platform will feature an online complaint registration system and an automated process, improving response times and user awareness of rights and responsibilities.

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Qatar’s Communications Regulatory Authority Launches New Consumer Protection Policy

Shahzaib04 mins

The Communications Regulatory Authority of Qatar has introduced the Communications Consumer Protection Policy and Regulation, setting new standards for consumer rights in the telecommunications sector. This initiative enhances transparency and accountability among service providers, ensuring that consumer rights are safeguarded in a rapidly evolving digital landscape.

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