Egypt has granted licenses to seven major companies, boosting the contact center sector and solidifying its role as a global hub for digital services and outsourcing. This strategic move supports the growth of the call center industry, contributing to Egypt’s position as a key player in the global outsourcing market.
Pakistan’s PTA has announced the launch of 5G internet service by April 2025. Efforts are underway to upgrade telecom services, including the restoration of the submarine cable, expected by August 2025. NERA, a US-based consultancy, has been awarded the responsibility to oversee the 5G spectrum auction.
e& has unveiled its new brand positioning, “Go for More,” to empower global audiences with its extensive ecosystem of digital services and solutions. This initiative, supported by a lineup of international celebrities, highlights e&’s commitment to innovation, enhancing connectivity, and enriching lives across diverse markets.
Jazz has completed its second unsecured Sukuk issuance, raising Rs15 billion, significantly oversubscribed with 4x demand from the non-bank market. The funds will enhance Jazz’s 4G network expansion, aiming to provide digital services to over 71.5 million customers across Pakistan, reinforcing its commitment to bridging the digital divide.
The UAE’s Ministry of Human Resources and Emiratization (MOHRE) has introduced an online service allowing employees to download their digital labor cards. This service enhances convenience, providing easy access to essential employment information on mobile devices.
Ncell has introduced a new feature in its app, allowing customers to apply for a Police Clearance Certificate for free. This service simplifies the process, saving time and effort, and includes free browsing of the Nepal Police website. Ncell continues to enhance its customer services with this valuable public offering.
